Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Bakersfield, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
367 reviews
5 stars
316
4 stars
16
3 stars
7
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Tatiana, Daniel, and Alondra.
Wait Times
Several reviews noted long wait times, with some customers expressing frustration over delays in service.
Product Knowledge
Customers frequently highlighted the staff's expertise in explaining products and services, helping them make informed decisions.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and staff attentiveness.
- BVBonnie ValdezJan 4, 20265.0Your employee Daniel is a wonderful, talented young man, this is the second time I have had dealings with him and he is always so very professional and knowledgeable. You are lucky to have him.
- ELElizabeth LopezJan 2, 20265.0This Verizon location always takes good care of our cellphone needs! The employees there make a great team. You’re in good hands with whoever but I do recommend Michael, Paul, Gabe or Tatiana. I’ve been a customer for 4 years and plan to stick with Verizon.
- RKRavi KanthDec 21, 20255.0Me and my 4 colleagues went to take a group connection and after long discussions we got a very good deal. Daniel is the guy who helped to crack it. Its a win win case and we did get good discounts and all was possible because of Daniel. Definitely recommend this Verizon place and Daniel.
- LBLil BeanDec 20, 20251.0Waited over an hour and was not greeted.
- YGYolanda GarciaNov 26, 20255.0The customer service at this Verizon location is always amazing! The first day that I went Paul was very helpful and knowledgeable when helping me set up my new phone. I went back a few days later to get a 2nd new phone and John the manager was excellent with setting up everything and offering/explaining all the promotions that were available for me. Tatiana and Gabe were also great with helping me and explaining how to set up my new Verizon internet at home. Overall this location has a great team that is welcoming and helpful which make for a delightful experience. I will be returning for any future purchases and I will definitely be recommending this location to everyone! 😊
Frequently Asked Questions About Verizon
What products does Verizon in Bakersfield offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands are available at Verizon in Bakersfield?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Mophie.
What are the store hours for Verizon at 10900 Stockdale Hwy?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Verizon Bakersfield offer in-store pickup?
Yes, they provide in-store pickup for orders.
What payment methods can I use at Verizon in Bakersfield?
You can pay with American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What services are provided at the Verizon Authorized Retailer in Bakersfield?
They offer new lines, upgrades, new devices, and accessories.
Does the Verizon store in Bakersfield provide free Wi-Fi?
Yes, free Wi-Fi is available at the store.
How can I find Verizon in Bakersfield using public transportation or nearby landmarks?
Verizon is located on 10900 Stockdale Hwy, near popular spots like Panera Bread and Target Bakersfield West, which makes it easy to locate and visit.
Are there places to eat near Verizon in Bakersfield?
Yes, nearby you can find Panera Bread, Yogurtland Bakersfield, Pizza Hut Express, Starbucks, and BJ's Restaurant & Brewhouse for various dining options.
What other types of stores or services are near Verizon in Bakersfield?
Nearby are shoe stores like Payless ShoeSource and Journeys, beauty salons like Great Clips and Crown Royal Nails Lounge, financial services offices like Ameriprise Financial Services, and health providers like KK Optometric Eye Care.