Verizon

4.6
367 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Bakersfield, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
10900 Stockdale Hwy, Bakersfield, CA
93311, United States

Hours

Reviews

4.6
367 reviews
5 stars
316
4 stars
16
3 stars
7
2 stars
1
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Tatiana, Daniel, and Alondra.

Wait Times

Several reviews noted long wait times, with some customers expressing frustration over delays in service.

Product Knowledge

Customers frequently highlighted the staff's expertise in explaining products and services, helping them make informed decisions.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service quality and staff attentiveness.
  • BV
    Bonnie Valdez
    Jan 4, 2026
    5.0
    Your employee Daniel is a wonderful, talented young man, this is the second time I have had dealings with him and he is always so very professional and knowledgeable. You are lucky to have him.
  • EL
    Elizabeth Lopez
    Jan 2, 2026
    5.0
    This Verizon location always takes good care of our cellphone needs! The employees there make a great team. You’re in good hands with whoever but I do recommend Michael, Paul, Gabe or Tatiana. I’ve been a customer for 4 years and plan to stick with Verizon.
  • RK
    Ravi Kanth
    Dec 21, 2025
    5.0
    Me and my 4 colleagues went to take a group connection and after long discussions we got a very good deal. Daniel is the guy who helped to crack it. Its a win win case and we did get good discounts and all was possible because of Daniel. Definitely recommend this Verizon place and Daniel.
  • LB
    Lil Bean
    Dec 20, 2025
    1.0
    Waited over an hour and was not greeted.
  • YG
    Yolanda Garcia
    Nov 26, 2025
    5.0
    The customer service at this Verizon location is always amazing! The first day that I went Paul was very helpful and knowledgeable when helping me set up my new phone. I went back a few days later to get a 2nd new phone and John the manager was excellent with setting up everything and offering/explaining all the promotions that were available for me. Tatiana and Gabe were also great with helping me and explaining how to set up my new Verizon internet at home. Overall this location has a great team that is welcoming and helpful which make for a delightful experience. I will be returning for any future purchases and I will definitely be recommending this location to everyone! 😊

Frequently Asked Questions About Verizon

What products does Verizon in Bakersfield offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands are available at Verizon in Bakersfield?

The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Mophie.