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Brand Certified

Verizon

4.6
(370 reviews)

Business Details

(661) 663-7704
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Bakersfield, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
10900 Stockdale Hwy, Bakersfield, CA
93311, United States

Hours

Reviews

4.6
370 reviews
5 stars
319
4 stars
16
3 stars
7
2 stars
1
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees like Daniel, Tatiana, and Lorena for their exceptional service.

Efficiency

Most customers reported quick resolutions to their issues, with many noting fast service despite busy store conditions, although a few mentioned long wait times.

Professionalism

Employees are frequently described as professional and patient, taking the time to explain options and ensure customer satisfaction.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.

Mixed Experiences

While many reviews are positive, there are a few negative experiences regarding service quality and order fulfillment.
  • SD
    Sabrina Delano
    Feb 15, 2026
    5.0
    Gabe and Paul were amazing! Great service, fast and friendly!
  • JA
    Jeff Allen
    Jan 31, 2026
    5.0
    Really great experience, went in around 930am, no wait. The person that helped me was friendly and got me a quick resolution to my problem. Definitely glad i went in to the store, was fast and easy.
  • SB
    Susan Bogosian
    Jan 30, 2026
    5.0
    Daniel did an excellent job getting me transferred to a new phone and upgrade. Also getting my service improved. He was careful to explain and did not push me to purchase. I recommend this location.
  • BW
    Brent Williams
    Jan 20, 2026
    5.0
    I ordered my new Pixel 10 Pro XL for pickup here and had a good experience overall. The staff was friendly and helpful even during a Verizon outage and the ensuing chaos. I even received a followup message from the manager and was pleasantly surprised. If I had any criticism it would be the time it took to pick up my order was longer than expected and I wish they had more first-party cases and accessories.
  • BV
    Bonnie Valdez
    Jan 4, 2026
    5.0
    Your employee Daniel is a wonderful, talented young man, this is the second time I have had dealings with him and he is always so very professional and knowledgeable. You are lucky to have him.

Frequently Asked Questions About Verizon

What products does Verizon in Bakersfield offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands are available at Verizon in Bakersfield?

The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Mophie.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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