Many customers reported poor customer service experiences, including rude staff and long wait times for assistance.
Product Availability
Customers frequently mentioned issues with product availability, including items being out of stock or orders taking too long to prepare.
Pricing and Promotions
Some customers expressed frustration with pricing discrepancies and difficulties in using promotions, leading to perceptions of a 'bait and switch' tactic.
Staff Knowledge
While some reviews highlighted helpful and knowledgeable staff, others noted inconsistency in staff assistance and expertise.
Store Experience
The store environment received mixed reviews, with some customers appreciating cleanliness and organization, while others found it confusing and poorly managed.
GM
Gerald Majors
Nov 2, 2025
4.0
Check out their deal of the day
AH
Anna Hahn
Oct 27, 2025
1.0
My husband went in today to buy a laptop & the price was marked as on sale. He took a picture of the marked down price. He then & told the salesperson he wanted it they said there was a mistake & it was actually $250 higher than marked. They refused to honor the price that it was marked down to & they changed the price in their computer.
AA
Abbas Ali
Oct 27, 2025
5.0
They saved my custom machine learning rig saved me a ton of money
LM
Lisa mosley
Oct 26, 2025
5.0
Great experience with Sarah at Geek squad. Helped resolve an issue that we were trying to fix for awhile. She was patient and kind. Thank you Sarah
PS
Pine Shimmer
Oct 15, 2025
1.0
There is NO in-store contact and the call centers are in other countries. They will ask for too much personal information and not provide you any type of service unless you provide your name, address, email, and phone number. Going to AMAZON, way too much drama.
What types of products does Best Buy in Bakersfield offer?
Best Buy in Bakersfield offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.
What are the store hours for Best Buy at 8300 Rosedale Hwy?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location provide in-store pickup and curbside pickup?
It offers in-store pickup but does not currently have curbside pickup service.
Is the Best Buy in Bakersfield wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Does this Best Buy have Geek Squad repair services available?
Yes, the store offers service and repair through Geek Squad.
What payment methods are accepted at Best Buy in Bakersfield?
They accept debit cards and checks and do not require cash only payments.
Where can I find specialized kitchen and home appliances near Best Buy?
Pacific Sales Kitchen & Home, an appliance and kitchen store, is located nearby and offers specialized products you might want to explore.
If I'm visiting Best Buy, where can I find pet services nearby?
Vetco Vaccination Clinic and Petco are nearby places providing pet services, ideal for pet owners visiting the area.
Are there food options close to Best Buy at 8300 Rosedale Hwy?
Yes, there's a McDonald's nearby, offering convenient fast food options for visitors to Best Buy.
What nearby stores offer mobile phone and electronics services close to Best Buy?
Nearby options include Geek Squad for electronics and mobile phone services, Walmart Bakersfield - Rosedale Hwy for mobile phones and office equipment, and Verizon Authorized Retailer – Victra for telecommunications and electronics.