Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
729 reviews
5 stars
368
4 stars
98
3 stars
63
2 stars
38
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being inattentive or dismissive.
Wait Times
Numerous reviews highlighted long wait times for service, even with appointments, leading to frustration among customers.
Mixed Experiences
While some customers praised specific employees for their helpfulness, others had negative experiences, indicating inconsistency in service quality.
Store Environment
The store was described as disorganized, with employees often seen socializing rather than assisting customers.
- AGAndrew Garcia2 days ago1.0It would be nice if someone would pick up the goddamn phone instead having a computer ramble on
- AGAlice GreyDec 27, 20251.0Was told multiple times I’d get some help but was consistently ignored. Watched other people walk in and immediately get assistance. Told the guy who I spoke too I was leaving if they couldn’t get me a rep and he was more than happy to not have to work lol I can see why this store is rated so poorly, filled with rude lazy employees.
- MRMike RyanDec 9, 20253.0Still those weird vibes and the Apple Store employees have the same "we are smarter than you" persona. They dont keep records more than 3 years... yeah? Who does? Dont be early to your appointment either. Even though hardly anyone is there and employees are standing around they cant check you in early
- ICIsabella ChaconDec 6, 20255.0Walked in to get some help freeing up my iphone storage, Jason was super helpful and was able to fix my problem so shout out to him.
- ZHZak HomranNov 29, 20251.0They called me to pick up my iPad for replacement. I’ve waited in three separate tables. It’s been about 30 minute wait and they still haven’t brought my iPad out. Employees are just walking around doing nothing..
Frequently Asked Questions About Apple Valley Plaza
What products can I buy at the Apple Valley Plaza store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Valley Plaza Apple Store.
Does the Apple Valley Plaza store offer technical support?
Yes, technical support is available at the Genius Bar inside the Apple Valley Plaza store.
What are the regular store hours for Apple Valley Plaza?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is the Apple Valley Plaza Apple Store wheelchair accessible?
Yes, the Apple Valley Plaza Apple Store has a wheelchair accessible entrance.
Can I pick up Apple products in-store at Apple Valley Plaza?
Yes, the Apple Valley Plaza store offers in-store pickup for your convenience.
Does Apple Valley Plaza accept mobile NFC payments?
Yes, mobile NFC payments are accepted at this store.
Is there free Wi-Fi available at Apple Valley Plaza?
Yes, the Apple Valley Plaza store provides free Wi-Fi for customers.
What nearby stores can I visit for clothing and fashion when I visit Apple Valley Plaza?
Nearby clothing and fashion stores include GBG, G by Guess, American Eagle Outfitters, Garage, Torrid, Vans, DXL Big + Tall, Charlotte Russe, and GAP. You can shop for a variety of styles before or after visiting the Apple Store.
Are there nearby dining options close to Apple Valley Plaza?
Yes, you can visit nearby eateries like Sj Valley Food Plaza, Cinnabon bakery, and Green Crush smoothie juice bar for snacks or meals when visiting the area.
Can I visit other electronics or mobile phone stores near Apple Valley Plaza?
Yes, besides the Apple Store, nearby electronics and mobile phone stores include the Apple Valley Plaza store itself and T-Mobile. This gives you options for comparing products and services locally.