Brand Certified
Verizon
4.5(331 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
2180 Grass Valley Hwy, Auburn, CA
95603, United States
Certified by Verizon • Feb 22, 2026
(530) 888-6138
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Auburn, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
331 reviews
5 stars
275
4 stars
20
3 stars3
2 stars4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Milo, Keilani, and Lacey for their exceptional service.
Efficiency
Customers frequently noted quick service and efficient handling of transactions, with many expressing satisfaction with the speed of their visits.
Store Environment
The store has been positively reviewed for its improved layout and cleanliness, making for a more pleasant shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding long wait times and issues with management.
- SHsarah higgins3 days ago5.0Keilani Sanders, thank you for your help. You have been the only Verizon sale manager that has been knowledgeable and was able to fix problems other Verizon workers made to my family's count, for the last 22 days we have been with Verizon it has been unprofessional experience. You fixed multiple problems on your first attempt. Thank You!!!
- GRGabrielle Rubsamen-JuddFeb 16, 20265.0Tomaso and Keilani were exceptional in customer service!!!! They were the best representatives I have ever had with Verizon. I have been a client for years and they were the BEST !!!!!!!
- DYdenise YoungJan 26, 20265.0We made an appointment first. The next day we arrived, they were prepared. I was going to trade up my Pixel 6 to a newer one. They took my older phone and upgraded me to a Pixel 10. Which ended up being the same price as the one I had intended to get. Great Service and very knowledgeable. Thanks so much 😊
- LBLauren BarkerJan 17, 20265.0Milo was knowledgeable, helpful, and efficient. This is the store we prefer when we need to do anything with our Verizon account/devices.
- ESEvangelene SaundersJan 8, 20265.0I HIGHLY recommend Verizon and specifically this location in Auburn because I have been in two days this week and met a few of the staff, they are SO sweet, determined, and relatable to get you what you want/need at a timely and affordable manner. I mentioned being on a budget due to going to Cosmo school shortly and they went ABOVE AND BEYOND to work with me. I have never been happier with my devices and customer service ever at a phone store. No one likes the process of switching to a new device but with awesome staff that make you feel comfortable, heard, and full attention on you the entire time, it makes it so fun and exciting! Again, thank you guys so much 🫶 1000% recommend. (I believe the staff members today were Milo and Keilani)
Frequently Asked Questions About Verizon
What products and brands are available at Verizon in Auburn, CA?
Verizon in Auburn offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and brands like Samsung, Apple, Google, Motorola, and more.
What are the store hours for Verizon in Auburn?
Verizon in Auburn is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 6 PM.
Does Verizon Auburn offer in-store pickup services?
Yes, Verizon Auburn offers in-store pickup services for customers.
What payment options are accepted at Verizon Auburn?
Verizon Auburn accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Auburn provide device protection and repairs?
Verizon Auburn offers device protection but does not provide repair services in-store.
What languages are supported at the Verizon Auburn store?
Verizon Auburn supports both English and Spanish for customer service.
How can I contact Verizon Auburn for inquiries?
You can contact Verizon Auburn by phone at +1 530-888-6138 or email at Info@victra.com.
What nearby eateries can I visit before or after shopping at Verizon Auburn?
Nearby eateries include Sourdough & Co., MOD Pizza, El Tapatio, and Jamba for smoothies and quick meals.
Where can I find ATMs near Verizon Auburn for convenient cash access?
For convenience, Wells Fargo ATM, LibertyX Bitcoin ATM, and The Exchange Network ATM are located near Verizon Auburn.
Are there other mobile phone stores or electronics retailers close to Verizon Auburn?
Yes, nearby mobile phone stores include Victra — Verizon Authorized Retailer and Smart Phone Fix, which offer additional device options and services.
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Certified February 22, 2026Yext Knowledge Graph
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