About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Auburn, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
354 reviews
5 stars
304
4 stars
18
3 stars
6
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Milo, Caleb, and Brittany.
Negative Experiences
Some customers reported poor service, particularly from certain staff members who were rude or unhelpful, leading to dissatisfaction and loss of business.
Product Issues
Several reviews highlighted issues with products sold, including dissatisfaction with warranties and the quality of accessories, leading to frustration among customers.
Store Environment
The store was generally described as busy and clean, but some customers noted discomfort with seating during longer wait times.
- FMFernando Molina4 days ago1.0šHonestly they will sell you whatever they can and lie to you just to get commission. Iām honestly not satisfied one bit, we spent months waiting for me and my wifeās trade-in to process just to be told they lost our old phones. They lied about the type of benefits they offer with their over priced accessories. Iām locked into a 3 year contract with barely any 5g reception, once my contract is over iām never coming back.
- DSDennis SerlesDec 31, 20254.0Staff very helpful with my trade/upgrade. Busy store, had to wait a little to get helped, but not long. Phone took extraordinarily long to transfer. About 3.5 hours. But I don't know much about phones. Regardless, very happy with service and products Thanks Brittany and David.
- BCBeth CombsDec 13, 20255.0Very efficient, polite and helpful
- MEMed ElectricDec 4, 20255.0Got lucky, got helped the moment I walked in.
- GBGary BennettNov 29, 20255.0Caleb deserves more positive stars than we are allocated to grant. In every way Caleb was professional, knowledgeable and persistent in his goal leaving us pleased and satisfied with our product and choice of Verizon facility. Thank You Calebšš
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store at 340 Elm Ave, Auburn?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and many more.
What are the Verizon store's hours of operation in Auburn, CA?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, and Saturday & Sunday from 10:00 AM to 7:00 PM.
Does the Verizon Auburn location support in-store pickup services?
Yes, the Verizon store offers in-store pickup services for customers.
What payment options does the Verizon Auburn store accept?
The store accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Can customers recycle electronics at the Verizon store in Auburn?
Yes, the store has electronics recycling services available.
Is the Verizon Auburn store accessible for Spanish-speaking customers?
Yes, the store provides services in both English and Spanish.
What should customers know about visiting Verizon near popular Auburn locations like TOGO'S Sandwiches?
After grabbing a meal at TOGO'S Sandwiches nearby, customers can conveniently visit the Verizon store on 340 Elm Ave for device needs or accessory purchases, making errands easy and efficient.
How can public transit users find the Verizon store near Wells Fargo ATM in Auburn?
The Verizon store is located close to the Wells Fargo ATM, allowing public transit users to combine errands by visiting banking services and the Verizon store within a short walk on Elm Ave.
Are there any nearby cafes customers can visit before or after shopping at Verizon?
Yes, Flour Garden Bakery and Starbucks are nearby coffee shops where customers can relax with a coffee before or after visiting the Verizon store on Elm Ave.
What is the best way to schedule service appointments with Verizon Auburn using their Apple app?
Customers can use the 'My Verizon' app available on the Apple Store to schedule appointments and manage services conveniently.