Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported long wait times for assistance.
Product Availability
Several reviews mentioned a poor selection of products and empty shelves, leading to disappointment when items were not in stock.
Installation Issues
Customers expressed frustration with installation services, citing poor execution and damage caused during installations.
Pricing Concerns
Some customers found prices to be high and felt that better deals could be found elsewhere.
Geek Squad Performance
Mixed reviews on Geek Squad services, with some customers satisfied while others reported significant issues and poor communication.
CP
Christopher Payette
Jan 1, 2026
5.0
They tend to have certain things that are on sale that are good deals. There was a great customer service a guy actually grabbed the microwave for me and carried it all the way up front and found exactly what I needed.
SS
Steffi
Dec 22, 2025
3.0
They were very busy that day, which is totally fine. However, no one approached me or told me they would help me when they were finished with their current customer. I waited about 15 minutes and then walked out.
CH
Clayton Horn
Dec 21, 2025
5.0
With a couple teen drivers in the fam, the most important thing is Apple Carplay! Not gas, oil, or transmission fluid. Thankfully, Geek Squad is the BEST EVER. I had them install new systems on my kids older cars and they are amazing!! I will handle the maintenance, Geek Squad handled the tech!! Thank you
LG
larry galen
Dec 17, 2025
5.0
I was initially shocked over the prices but the sales people found a less than 80 dollar coffee pot which I bought
PC
Paul Carney
Dec 4, 2025
1.0
Order a tv and all they do is sent order number no other updates not a first class store
What types of products can I shop for at Best Buy in Auburn, CA?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Auburn.
What are the regular operating hours for Best Buy at 1760 Grass Valley Hwy?
Best Buy Auburn is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Auburn offer curbside pickup for customers?
Best Buy Auburn provides curbside pickup service for convenient same-day pickup.
Is Best Buy Auburn wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get computer repair and technical support at this Best Buy location?
Yes, Best Buy Auburn offers Geek Squad support including in-store repairs and technical services.
What payment methods are accepted at Best Buy Auburn?
Best Buy Auburn accepts checks and debit cards, and it does not require cash-only payments.
Are there any beauty salons or spas near Best Buy Auburn where I can visit after shopping?
Yes, nearby beauty and spa options include Bees Radiant Beauties, Hair by Jax, Illegally Blonde, Hair Alchemy, Beverly Hills Beauty n Brows, and others.
Where can I find dining options near Best Buy Auburn?
You can visit nearby restaurants such as The Original Mels Diner, Original Mels Diner, Little Caesars Pizza, and Garden of Eat'n for a meal before or after your shopping trip.
Are there financial services close to Best Buy Auburn if I need banking or credit union assistance?
Yes, OE Federal Credit Union, Guild Mortgage, and several real estate agents and brokers are located nearby for financial and mortgage services.
Where can I find mobile phone services and telecommunications near Best Buy Auburn?
Nearby mobile phone and telecommunications options include Geek Squad for cell phone repairs and T-Mobile for mobile phone services.