Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,321 reviews
5 stars
1,383
4 stars
467
3 stars
191
2 stars
74
1 star
206
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others, particularly managers, were criticized for being rude and unprofessional.
Product Issues
Several customers reported receiving defective products and faced difficulties with returns and exchanges, leading to dissatisfaction.
Store Environment
The store is generally described as clean and well-maintained, but some customers noted a lack of merchandise and slow service.
Staff Knowledge
While many customers appreciated the helpfulness and knowledge of staff members, there were complaints about some employees being unhelpful or uninformed.
- RWR W5 days ago1.0Worst customer service EVER.
- JCJoe CervantesJan 2, 20261.0They sent me a open box item through Uber Eats even though I paid for it brand new
- DBDANIEL BREIGDec 31, 20254.0Looking for a new printer
- JJJoeyDec 24, 20251.0I bought a Fitbit watch on Black Friday and the first one was defective brought it back two days later second one was defective decided to switch to a Samsung watch and it wouldn't do me the honor of letting me have the Black Friday price on a Samsung watch and told me they would not do it had to pay full price and I decided not to not very good customer service and the manager was absolutely arrogant I'll never step foot in Best Buy again I went back and asked the manager if they would give me the Black Friday price because they inconvenience me by giving me two defective items and they still said no so I am done
- JPJoe PDec 2, 20255.0James is computers and Michael the manager are simply amazing. Great customer service and very attentive Will strongly suggest victorville best buy to friends and family
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Apple Valley?
You can shop for TVs, computers, appliances, and more at Best Buy in Apple Valley.
What are the store hours for Best Buy in Apple Valley?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does the Best Buy Apple Valley location offer in-store pickup and curbside pickup?
This Best Buy offers both in-store pickup and curbside pickup services.
Is the Best Buy store in Apple Valley accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance.
Can I get technical support and repairs at Best Buy in Apple Valley?
Yes, Geek Squad support and repair services are available at this location.
What payment methods are accepted at Best Buy in Apple Valley?
Best Buy accepts debit cards, checks, and does not require cash-only payments.
Are recycling services for electronics available at Best Buy in Apple Valley?
Yes, the store offers electronics recycling services.
Which nearby stores can I visit along with Best Buy for home furnishings?
Nearby stores for home furnishings include Bed Bath & Beyond and Mor Furniture for Less.
What nearby dining options are available if I visit Best Buy in Apple Valley?
Nearby dining options include Los Alazanes, House of Fajitas, Jack in the Box, Denny's, Flame Broiler, and Pizza Guys.
Where can I find mobile phone stores and telecommunications services near Best Buy in Apple Valley?
Nearby mobile phone stores and telecommunications services include Geek Squad, AT&T Store, Metro by T-Mobile, and uBreakiFix.