Best Buy

4.2
2307 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
18811 Bear Valley Rd, Apple Valley, CA
92308, United States

Hours

Reviews

4.2
2,307 reviews
5 stars
1,376
4 stars
466
3 stars
189
2 stars
74
1 star
202

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some customers reported helpful staff while others experienced rudeness and lack of assistance.

Product Availability

Customers noted a good selection of products, but some mentioned the store often appears empty and lacks certain items.

Store Cleanliness

The store is generally reported as clean and well-maintained.

Delivery Experience

Positive feedback on delivery services, with staff praised for careful handling of products.

Return Policy Issues

Several customers expressed frustration with the return process and policies, citing poor handling of damaged items.
  • HR
    HighDesert Reporter
    Nov 14, 2025
    5.0
    We really enjoyed the service and friendliness of Michael with Best Buy’s Geek Squad. He was super knowledgeable about a software issue with a family member’s new HP Touchscreen computer. Give this guy a raise $&!
  • JH
    Joseph Banks Harper
    Nov 9, 2025
    5.0
    I typically don't make purchases from big box stores. My wife and I walked in to price a television. While we we there we decided that we needed some new appliances. The service, attention, and patience of a young lady named Alex was absolutely top tier. I had no intention of purchasing the appliances from Best Buy. However, after my experience last night, I'll be going back in when Alex is in to make the purchase.
  • RM
    Robert McAlpine
    Nov 2, 2025
    1.0
    Absolutely zero customer service in this place. I was told to wait 15 mins so I did! Income back in and they tell me to wait another 15 mins! I'm a very busy man! Business owner about to spend over $1000 dollars. This is the tip of the iceberg! I hope upper management sees this post! I was in last night around 7pm not one person came up and asked if I needed help! I was standing there for 15 mins! Big online stores will take best buy out in a matter of a few more years just like they took out circuit city how the times are changing!
  • SM
    Samantha Mckibben
    Nov 1, 2025
    5.0
    Really good about returning stuff
  • EB
    Erin Beitlich
    Oct 16, 2025
    5.0
    Jesus and Josh just delivered our TV. They did a wonderful job and left our TV in pristine condition during delivery! Thank you guys!

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Apple Valley?

You can shop for TVs, computers, appliances, and more at Best Buy in Apple Valley.

What are the store hours for Best Buy in Apple Valley?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.