⛔️. Stop, Be cautious. My experience with this shop was extremely disappointing. There was a lack of honesty, a failure to keep their commitments, and a clear disregard for customer time. Prices are outrageous.
If zero stars were possible, I would give that.
I recommend shopping around — there are many reputable and fairly priced computer repair shops elsewhere.
RR
Rohit Raghav
Sep 7, 2025
2.0
My experience here has been mixed. Very good for laptop/TV and very bad for appliances.
Was looking for washer and dryer. Was there for 20 mins walking through the aisles and standing for someone to help. Both the employees were busy at the sales counter. Even when I stood at/nearby the counter for 5 mins, no help or even courtesy 'we will help you shortly' was offered. No one even looked up to acknowledge my presence. Left after waiting for 30 mins to talk to someone, including any of the many store managers. Had to go and get my appliances from another place the same evening.
No surprise that physical stores are struggling. Employees need to do a better job of engaging and converting every footfall, more so because customers are less dependent on store team's advice.
DB
Diana Barnhart
Dec 17, 2018
5.0
Got the appointment in a timely manner, found the staff knowledgeable and friendly and was very satisfied with my experience.
What services does Geek Squad at Best Buy in Antioch offer?
Geek Squad provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics repair, and appliance repair.
Where is Geek Squad located in Antioch, CA?
Geek Squad is located at 5839 Lone Tree Way, Antioch, CA 94531, US.
What are the opening hours of Geek Squad at this location?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Can I schedule Geek Squad services online or do I have to visit the store?
You can schedule Geek Squad services either in store or online for your convenience.
What is the contact phone number for Geek Squad in Antioch?
The phone number for Geek Squad at this location is +1 925-513-4995.
Is Geek Squad at Best Buy in Antioch currently open?
Yes, Geek Squad at this location is not closed and is currently open during business hours.
Which nearby stores can I visit along with Geek Squad at 5839 Lone Tree Way?
You can also visit nearby stores such as Best Buy electronics store, Sports Authority for sporting goods, Hobby Lobby for arts and crafts, and Pet Food Express for pet supplies.
Are there any dining options near Geek Squad in Antioch?
Nearby dining options include Ramen101 Antioch, The Habit Burger Grill, Pizza Hut Express, Subway, and Ramen 101 for Japanese and fast food cuisine.
How can nearby amenities like the Tesla Supercharger or CVS Pharmacy be useful when visiting Geek Squad?
If you drive an electric vehicle, you can use the Tesla Supercharger nearby for convenient charging while visiting Geek Squad. Also, you can stop by CVS Pharmacy nearby for health and medical supplies.
What kind of support can I expect for my mobile phone at Geek Squad in Antioch?
Geek Squad offers mobile phone repair and support services including troubleshooting and technical assistance.