Best Buy

4.2
2203 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
5839 Lone Tree Way, Antioch, CA
94531, United States

Hours

Reviews

4.2
2,203 reviews
5 stars
1,261
4 stars
516
3 stars
218
2 stars
62
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior from management and employees.

Product Availability

Customers expressed frustration with product availability and inaccurate online stock information, leading to wasted trips to the store.

In-Store Experience

Many reviews highlighted a lack of staff presence on the sales floor, resulting in long wait times for assistance and a poor shopping experience.

Geek Squad

Experiences with Geek Squad were varied; some customers received excellent service, while others faced issues with communication and service quality.

Pricing Concerns

Several customers noted that prices at Best Buy are often higher than competitors, leading them to seek alternatives.
  • PH
    Pamela Hancock
    Nov 16, 2025
    5.0
    Excellent Best buy! Everything is well stocked great customer service and open late.
  • AA
    ankra7
    Nov 12, 2025
    5.0
    Amazing! Ty! ❤️🙏🏾
  • AC
    Arthur Combs
    Nov 11, 2025
    5.0
    Walked in and was greeted by a person at the front of the store. That's always nice. We went to check some details on a refrigerator we were getting ready to purchase online and it was easy to locate the brand and a model like it to answer out question. A floor person asked us if there was something we could be helped with and offered to make the online purchase right there in the store. Normally, I would have, but since I was using a cash-back app I couldn't do it through their system.
  • NC
    Nora Chicas
    Nov 6, 2025
    5.0
    Increíbles precios, buenas promociones
  • BB
    Brian Bogdon
    Oct 19, 2025
    4.0
    Said they had 2 of an item in stock, drove over and item was not there. Nice store and helpful staff they just need to update the website.

Frequently Asked Questions About Best Buy

What are the operating hours for Best Buy in Antioch, CA?

Best Buy in Antioch is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

Does Best Buy Antioch offer curbside pickup services?

Best Buy Antioch offers curbside pickup services to customers.