VCA Yorba Regional Animal Hospital

Reviews

• DC

  Diane Chang

  Mar 10, 2026
  2.0
  I'm giving two stars (otherwise I'd give one star) because my experience wasn't ALL horrible, and I'd like to give credit where it is due. I came here for the reproductive specialty with Dr. Cortez. First, it wasn't made clear to me from the outset that the reproductive techs are only around half the week. Had I known that this would mean my female couldn't get the desired reproductive services when her timing was right, I would've gone to a different clinic (they can only perform transcervical insemination half the week when the repro tech is available; the rest of the time insemination will have to be surgical). This is truly difficult to work around since female dogs are ready for insemination on their own schedule--obviously. Second, Dr. Cortez was initially responsive to my inquiries via e-mail, but he responded once or twice, then was nowhere to be found again. My female had all her pre-breeding exams, progesterone tests (multiple), inseminations, and her c-section done at this clinic--therefore developing a fairly large bill with this vet. You'd think bedside manners would be a little better. The front desk employees are completely clueless (they have little to no dog knowledge whatsoever, completely miscalculating dog gestation periods and even common dog breeds--you'd think at a repro specialist, employees would have more basic knowledge). Dr. Cortez also only works half the week, and he wasn't around for the tail-docking procedure of my show-quality Rottweilers, so a different staff vet performed the BOTCHED dock job. We confirmed prior to the docking that we'd keep one vertebrae. It was WAY MORE than one vertebrae that was left. Any veterinarian (or even lay person) with half a brain could tell you that. I had to have a revision dock performed at a different vet--which is absolutely horrible to have to do. Multiple experts confirmed the vet left behind 3-4 vertebrae. Also, I was never given a follow-up call despite their knowledge that they botched the dock. Overall, I would avoid. They charge a whole lot for limited availability and their staff veterinarians are pretty clueless, sadly. Your dogs & puppies will pay the price for their ignorance and/or unavailability. Additionally, don't expect any after care for pretty big procedures except for one or two one-line e-mails from Dr. Cortez. Very disappointed and will never be able to use their services or recommend them.
• LR

  Lucy Ro

  Jan 15, 2026
  1.0
  I brought my 15-year-old diabetic dog, Bello, to this VCA ER around 9 PM because he was weak, trembling, extremely thirsty, and not eating. I was the only client there, yet we were immediately separated and he was kept in a kennel for hours. I repeatedly asked the front desk to please make sure he at least had water, and was told nothing could be done without doctor authorization. For over 3 hours, I was told he was “fine” and “just sleeping,” with no updates, no urgency, and no compassion. At one point I even had to call the front desk from my cell phone just to get someone to come out. The staff’s demeanor throughout was cold, dismissive, and emotionally detached, as if my dog’s suffering — and my distress — did not matter. There was no empathy, no reassurance, and no effort to make this unbearable situation easier. It felt like they simply did not care. The only thing done during this time was lab work, which I was charged $458 for. We were not allowed to be with him in an exam room, even though no treatment or comfort care was being provided. When I declined a $9,000 hospitalization estimate, the tone abruptly changed and I was suddenly told that he was actually very bad and could no longer walk. When he was finally returned to me, he was shaking uncontrollably, panting heavily, and unable to stand — far worse than when we arrived. We arrived at 9 PM and did not leave until close to 1 AM, feeling powerless and traumatized. We took Bello home, where he finally relaxed in his own bed, but his condition rapidly declined and he passed away 3 hrs lster. I paid nearly $800 for this visit, which did not provide relief or care, but instead added pain by contributing to Bello’s suffering and taking away precious time I could have spent comforting him in his final hours. That night mattered — because it became Bello’s last
• MN

  Meagan Nicole

  Jan 14, 2026
  1.0
  I brought my cat here for a wellness exam on Monday. We were the last patient of Dr. Denison on Monday evening. She failed to do a temperature check because I had mentioned that I didn't like seeing it be inserted (my fiance was present so he would've stayed while I stepped out for a few seconds) but she was telling me she didn't have to check it and there's no reason for it during wellness exams. she failed to check my cats weight as well and instantly took her back for vaccines. By the time we got home, my cat was a deer in headlights. Tuesday she rejected food and laid around and slept all day. I called VCA again and they told us to bring her back. This is where Shana Postel weighed her, did a temperature reading and determined it was a side affect as she was having inflammation issues. A steriod shot was injected and she perked up for a bit but this morning, Wednesday, she didn't want to eat. My fiance and I brought her to an emergency vet where blood has been drawn, anti-nausea medicine has been given, and vital signs have been read. We were told she may be having another side affect but this time to the steriod that was given. All VCA could tell me was bring her back which just makes me think that they want to take more money without actually resolving the issues? We have the care club but the benefits are pointless as the doctor never asked us what we want done. We will be canceling care club and never stepping foot in there again. Save yourselves and don't come here.
• BT

  Bill Thomas

  Dec 3, 2025
  1.0
  They're extremely overpriced. Big time and at times I wonder why I even go there. We haven't been. We've been going to a place in Buena Park. That's a lot cheaper and very reasonable and very understanding these people over here high rent district. It's ridiculous
• CC

  Cheryl Cameron

  Nov 17, 2025
  1.0
  Brought a homeless man’s 20 pound dog here for private cremation when the dog passed after hours. Their price has now become a set price of $289! This dog passed on a Saturday night so we paid it so that the dog would be taken care of that night but my usual vet in Corona is $115 for the exact same service through the exact same crematorium. I have used this place multiple times for this service and now that they have made it a set price, I will no longer be using them.