VCA Yorba Regional Animal Hospital

Reviews

• CC

  Cheryl Cameron

  Nov 17, 2025
  1.0
  Brought a homeless man’s 20 pound dog here for private cremation when the dog passed after hours. Their price has now become a set price of $289! This dog passed on a Saturday night so we paid it so that the dog would be taken care of that night but my usual vet in Corona is $115 for the exact same service through the exact same crematorium. I have used this place multiple times for this service and now that they have made it a set price, I will no longer be using them.
• KK

  Keth

  Oct 26, 2025
  3.0
  There is good and bad. It’s very expensive. Horrible/ very rude reception woman who tried to aggressively pressure me to sign a document authorizing a 500$ charge the second I walked In the door. She was brunette- sat as soon as you walk in the door a few steps down the desk to the left facing the waiting benches- don’t recall her name, I wish I did. She had Zero compassion for my pet and cared nothing about the situation, just cared about securing the money. When I declined to give her money, she picked up the phone with her attitude and screamed to their team in the back that “pets owner declined!!!’” trying to shame me because I wanted my animal seen by a vet and diagnosed before I agreed to any ridiculous up front charges. She should be fired, the most un professional vet receptionist I’ve ever met, a certain word comes to mind.. the other people there were very sweet- the Vet Dr. Monica Lee was a sweetheart and very professional, did a great job, and the lady who checked me out on the right side facing the patient rooms was very nice, and they took great care of my pet.
• SR

  Seeta Rajpara

  Aug 17, 2025
  1.0
  On Sunday, August 10th, 2025, my beloved dog Maya, my soul dog, my best friend, my emotional support, was euthanized under the “care” of Dr. Autumn Denison at VCA Yorba Regional. What should have been a sacred and compassionate goodbye became one of the most painful experiences of my life because of this veterinarian’s demeanor, attitude, and complete lack of emotional awareness. From the beginning, Dr. Denison would not stop talking. She dominated the room, filling Maya’s final moments with chatter that was cold, clinical, and deeply out of place. Most disturbing was her repeated abbreviation of the word euthanasia as “euth.” She described one case as “one of the most beautiful euths I’ve ever done,” before performing the procedure on Maya. To hear that kind of flippant shorthand while my dog was taking her last breaths was horrifying. It came across as careless, impersonal, and cruel, as if this was just routine business rather than the most sacred moment of my life. Dr. Denison also misrepresented her background when she pushed us toward end-of-life care, despite having never met Maya before that day. She told us she had “worked” at the cancer hospital where Maya had been treated, presenting herself as though she had insider expertise. Only later did I discover that her connection was limited to a one-year undergraduate internship. That is not the same as working there as a trained veterinarian. I feel misled, and it shakes my trust in her professionalism. The lack of sensitivity did not end there. When we later received Maya’s ashes, Dr. Denison grinned and told us we’d “love the urn” because it was “the cutest one.” That comment was profoundly insulting and tone-deaf. I did not want a “cute” urn. I wanted my dog back. I am not new to loss, nor to veterinary care. I understand that euthanasia is part of this profession. But tone, sensitivity, and compassion are not optional. They matter enormously, especially at the end of a beloved animal’s life. I will be haunted forever by the cold, inappropriate, and almost gleeful way Denison handled Maya’s final moments. To be clear, this review is about one veterinarian. Dr. Hong and the rest of the staff at VCA Yorba Regional have consistently shown us compassion and professionalism. If Maya’s sudden decline had aligned with Dr. Hong’s schedule, I know her passing would have been handled with the grace and respect she deserved, as was the case with our first dog, Chloe. But because of this experience, I cannot in good conscience return to VCA after over 12 years of loyalty with both Chloe and Maya. Adding insult to injury, Maya’s profile was deleted from my VCA account within minutes of her death. That small, thoughtless act, erasing her as if she never existed, was the final heartbreak. I strongly urge VCA to consider whether Dr. Denison’s behavior reflects the values you promise grieving families. No pet parent should endure the cold, careless treatment I experienced during the most important goodbye of my life.
• SS

  Sara S

  Aug 9, 2025
  5.0
  The team at VCA Yorba Regional Animal Hospital are absolute angels. My 15-year-old cat broke a canine tooth on Friday night, and they were able to get her in for an extraction the very next day. Within 24 hours, she was back to eating and drinking with enthusiasm. I had called 26 other hospitals on Saturday morning with no success, but VCA had her home and recovering before 8 p.m. I am beyond grateful to the doctors and techs for their compassion, speed, and expertise. Thank you all so much for taking care of my girl!
• JP

  Jon Porter

  Aug 9, 2025
  5.0
  We had a good experience with the hospital. Our dog is 5 yrs old and was experiencing pyometra, which can be deadly. They identified it right away and a few days later we had them perform her hysterectomy. They were sensitive to our concerns and seemed to care for her well. She is healing up great two weeks later. While not cheap, their pricing seems to be comparable to other clinics.

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