Verizon

4.6
183 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Alpine, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2963 Alpine Blvd., Alpine, CA
91901, United States

Hours

Reviews

4.6
183 reviews
5 stars
156
4 stars
11
3 stars
4
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Hanan, June, and Gary.

Professionalism

Several reviews highlighted the professionalism of the staff, particularly in handling complex issues and providing thorough explanations.

Efficiency

Customers appreciated the quick service and efficient problem-solving, with many noting that their issues were resolved promptly.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, citing rudeness or lack of knowledge.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.
  • DD
    Dave Dude
    Nov 16, 2025
    5.0
    Wonderful place. A truly complete store. I have been to corporate store in grossmont and they are a warehouse . The al pine ca store helps you through true entire process
  • AS
    Abe Stapleton
    Nov 1, 2025
    5.0
    Hi, so a wonderful young lady At Verizon with the long Curly black hair Was Extremely patient and very helpful and very respectful. I am describing her like this because I forgot her name, but don’t forget a face. Very professional, but also made me feel at home She let me hijack her phone to talk to Verizon for a couple hours. At least that was very nice and I walked away with a new iPhone air and a 5G home Wi-Fi system. pretty cool I may have to go back to do more business there thank you very much and you’re awesome
  • JO
    John Omahen
    Oct 14, 2025
    5.0
    Hanan and team were wonderful. Thank you
  • MS
    MaryAnn Schumacher
    Oct 2, 2025
    5.0
    I was certainly lucky to meet Hanan today with my messed up phone, In no time she had fixed my problem and did it in a friendly, reassuring manner. Thank you Hanan! You are an excellent representative for your company.
  • KK
    Kate Kahlen
    Sep 22, 2025
    5.0
    Knowledgeable and very easy to work with

Frequently Asked Questions About Verizon

What types of products does Victra - Verizon Authorized Retailer offer?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What brands can I find at Victra in Alpine, CA?

Victra carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.