Best Buy

Reviews

• DK

  D K

  May 7, 2026
  1.0
  Inflate prices after sales end. Do not honor the price of an item even after an online order is placed if the sale ends. Example: Merchandise is priced at $1199 on sale, and retail price is $1399 After the sale, the retail price is inflated to $1699. They will honor the $200 dollar discount but charge you their NEW retail price. Expensive, poor value warranty systems for electronic goods. Staples is a much safer choice when buying electronics.
• MT

  Michael Thompson

  Apr 3, 2026
  1.0
  Purchased a HP laptop, with a specific requirement for two additional monitors. Sales clerk assured me that the model sold supports two monitors. The USB-C port does not support and now I have to choose between a complete switch-out of my now work computer or putting up with only two screens. Very annoying.
• DD

  Demi97yiya

  Mar 29, 2026
  1.0
  I would never come into this store again... Digital store not very attended as almost everything are so expensive and people do such purchases so rare. Today I wanted buy smartphone Samsung s26 ultra 1tb, but in store was small line around phones department, but it was going very slow where one guy worked and other 3 had chatting. I waited around 15 - 20 minutes then I asked help someone of "3 member chatters", but they asked about what kind of question, I replied about phone, and they told me go into the line. Really? How much people should wait when best-buy workers just having small talk? I left the store immediately and bought this phone in other place. Keep going like this and no one will never want to come. So frustrated...
• GM

  gaurav modi

  Mar 21, 2026
  1.0
  Worst experience ever. I bought a brand new Ninja blender and had it delivered since I live 50 km away from the store, but it arrived broken. On top of that, I had to drive all the way to the store just to get a replacement! so what was even the point of getting delivery? No discount, no credit, nothing just a really bad experience overall. Also the customer care for Best Buy was the worst I had to waste 1 hour to get connected to the customer service and after getting all the details the guy disappeared from the chat again I wait to connect with another person the same guy appeared and he did the same thing! No response , I waited 30 minutes to get a reply but he did nothing and closed the chat without resolving the problem! They should name it WORST BUY
• KK

  Kyra Kruzer

  Mar 17, 2026
  1.0
  I ordered a treadmill through Bestbuy and I have had the worst experience ever. The scheduled delivery date came and went with no treadmill arrival despite me wasting an entire day at home waiting. When I phone to speak with someone (which I’ve done daily) I wait on hold forever only to be told they don’t know where it is or when I will receive it. I have been hung up on by accident twice without being called back. And after a second delivery date coming and going, there is still no set date of delivery and I’ve been out the cash for a month now. Terrible customer service and disorganized business. Order elsewhere folks. Not worth the hassle. I’m very frustrated.

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