Best Buy Express

Reviews

• MS

  Michael Shaturin

  1 day ago
  5.0
  Due to the kind help of Guri (the staff member) I have got a clear and meaningfull explanations to choose the suitable plan. Big thanks to Guri!
• LZ

  Loranna Zatorski

  4 days ago
  5.0
  Guri is knowledgeable and very patient. I am a senior and need simple explanations!
• AA

  Afia Konadu Asamoah

  Aug 13, 2026
  5.0
  Thank you, Harnoor, and thank you, Best Buy! 💙 It had been months since I decided I wanted to buy a new phone, but I was extremely indecisive about which one to get. I actually went to Best Buy Southgate to purchase a new laptop, not a phone! While I was there, Harnoor, a sales consultant, took the opportunity to introduce me to some of their new phone deals. Even though I wasn’t planning to buy a phone that day, she did an amazing job explaining the options and helping me find the right one. After hours of thinking, comparing, and deciding, I finally purchased the Samsung S26 Ultra—and I’m so happy with my decision! Harnoor was incredibly patient, professional, friendly, and helpful throughout the entire process. She never made me feel rushed and continued to smile and assist me even after hours of me trying to make up my mind. 😊 She also went above and beyond by helping me transfer all my data from my old phone to my new one, which made the whole experience so much easier. Harnoor is honestly one of the best, most patient, professional, and friendly sales consultants I’ve met in Canada. Her customer service truly made a difference in my experience. Thank you, Harnoor! You’re the best! ❤️ And thank you, Best Buy, for having such wonderful employees!
• LN

  Lance Nicols

  Aug 12, 2026
  5.0
  He was very helpful and I being of not Computer nowing was absolutely great and help me with the problem.
• SR

  Sidra Raheel

  Aug 8, 2026
  1.0
  I bought Samsung S25 FE with a virgin plus plan . I bought it on 29th June 2026 and right after a week it's speaker stopped working properly, I was out of city so I took after 2 weeks and went there to tell them the issue with phone which was new phone ( but they didn't open the box seal in front of me) , they refused to help me saying that it was the 17thday after purchase so policy is to exchange phone within 15 days. They didn't even help me said to go to service center. They are not helping me . My phone speaker is getting worse and I have to travel somewhere for vacations. I must say best buy is the worst place to buy any electronics. They could contact Samsung themselves and asked them for my help but they simply denied. They only know how to sell but after selling their products they never care what they sold.