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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Great, fast and educated support buying a new phone after I needed to replace mine due to built in obsolescence. 11 years though..that's pretty good 👍
JD
Juan Darius
5 days ago
5.0
Kayla at this Best Buy location provided exceptional customer service. She was incredibly friendly, knowledgeable, and genuinely eager to help.
MM
Michelle Markus
5 days ago
1.0
If you get Albert as your customer service representative, don't even bother. He knows nothing about how to treat a customer. Rude, condesending and extremely unhelpful. Thinks he's a know it all. Best Buy, you should really vet your staff. This guy was horrible. I will find other stores in which to spend my money, if this is the way you treat customer. Shame on you Albert! Shame on you Best Buy! I would give zero stars if I could.
LM
Lourdes The Mum
6 days ago
5.0
We had an exceptional experience with our sales rep Umbra at the west end Best Buy.
Umbra greeted us, respectfully and patiently attended to our needs and answered our questions in a manner that allowed us the space and time to make our decision. We purchased a range and dishwasher (two large ticket items) and found Umbra very helpful and not at all pushy or aggressive.
Kudos and thanks to Umbra for making our buying experience such a positive one.
We highly encourage others to seek out Umbra if you are looking for a pleasant and non aggressive sales experience…which seems to be such a rarity these days.
😊
CC
cris84mon
Jun 15, 2026
4.0
One of the best Best Buy locations I’ve visited. This store is huge—easily one of the largest in terms of floor space—and it really shows in their selection. They have an impressive number of items on display, which makes it easy to compare products in person before buying.
The layout is clean and well-organized, and you can find everything from the latest gadgets to home electronics without feeling cramped. Staff are approachable and helpful when needed, but you can also browse comfortably on your own. If you’re looking for a go-to spot for electronics with plenty of options and a great in-store experience, this Best Buy is definitely worth visiting.
I came here to try the product first before buying. I ended up buying a new keyboard for my PC, they were on sale during my visit.
Return policy is at par straight forward and easy to deal with.
What types of products does Best Buy Edmonton specialize in?
Best Buy Edmonton specializes in computers and accessories, mobile devices via Best Buy Mobile, TVs and home theatre, video games, and other tech product categories.
What are the store hours for Best Buy at 17539 Stony Plain Rd. NW?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, Sunday from 11:00 AM to 6:00 PM, with some variations on holiday hours.
Does Best Buy Edmonton offer delivery and pickup services?
Yes, Best Buy offers in-store pickup, curbside pickup, and delivery services.
Can I get tech support or device repairs at Best Buy Edmonton?
Yes, Best Buy has in-house Geek Squad Agents who provide technology repair, device protection, and membership perks for home or business.
What payment methods are accepted at Best Buy Edmonton?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Is Best Buy Edmonton accessible for customers with mobility challenges?
Yes, it has wheelchair accessible entrance and parking, though it does not have an accessible elevator.
Can I find pet supplies nearby Best Buy Edmonton?
Yes, Homes Alive Pets, a pet store, is located nearby where you can shop for pet supplies before or after visiting Best Buy.
Are there good dining options near Best Buy Edmonton at West Point Centre NW?
Yes, nearby dining options include Chop Steakhouse & Bar, Denny's Restaurant, Noodle Street Edmonton, and Grill City for various cuisines.
What accommodation options are near Best Buy Edmonton?
Nearby hotels include Sandman Hotel Edmonton West, Hilton Garden Inn West Edmonton, and Sandman Hotel Group for convenient stays.
Where can I shop for musical instruments or clothing near Best Buy Edmonton?
Amadeus Music offers musical instruments and accessories, while Moores and The Source Skateboard and Snowboard Shop provide clothing options nearby.
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