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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Staff are not properly trained on preorder procedure. Was told can only preorder online and can be picked up on release date for the Google Home Speaker. Turns out on the day of release, this gets shipped to the store separately and not a reservation of the store stock. Have to come back another day when its shipped here, preorder lands you waiting longer, thanks guys for the extra trips and time wasted. Pointless, why have staff, just do online store if you dont want to bother training them. Gone are the days of educated and passionate tech enthusiasts working at these places.
SV
Smit Vyas
Jun 21, 2026
1.0
David was so rude and best buy should teach him the way to talk. That’s not how you should respond to customers if they ask for any help.
JL
Jsslyn Lam
Jun 21, 2026
1.0
Do not buy your laptop here. I have purchased 3 laptops, and they all have problems. I just sent my laptop in for a repair, and Geek Squad or Best Buy did not call me to pick it up when it was at the store for 11 days, due to their "workflow." So your staff can't walk over to a telephone and dial 10 digits just to say "it's ready for pickup?" while all of the workers are on their phones not being serious with their job. How am I to know it's ready for pickup? Disappointed with their services.
GB
Gaurav Birha
Jun 14, 2026
1.0
I tried to get nothing buds 3. Came in the store and got no attention even after asking twice like I was not even there. I asked nicely, politely and dont cause any scene. Saw four people free and standing around but didnt helped me once. They attended later which I can understand its busy but they dont even know where the product is and said "oh, just look on that side" which was not there. Online it shows its available for pickup so idk. At least could have said its not avaliable.
JK
Jaskirat Kaur
Jun 13, 2026
5.0
I’m so thankful to very considerate people at Best Buy. I was worried for the exchange but Veronica Dev Mandeep and Form made my day. All of them were very considerate understanding and helpful to me. Thank you so much. Bless your heart guys 🫶.
What are the regular operating hours for Best Buy in Edmonton at 9931 19 Ave NW?
Best Buy in Edmonton is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does Best Buy offer in-store pickup and delivery services?
Yes, Best Buy offers in-store pickup, curbside pickup, and delivery services for customer convenience.
Can I get product repairs and technology support at this Best Buy location?
Yes, in-house Geek Squad Agents are available at this store to assist with repairs, device protection, and additional home or business tech support memberships.
What payment options are accepted at Best Buy Edmonton?
Best Buy accepts American Express, Android Pay, Apple Pay, cash, financing options, MasterCard, and Visa.
Is the Best Buy Edmonton store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, though it does not have a wheelchair accessible elevator.
Where exactly is Best Buy located in Edmonton?
Best Buy is located at 9931 19 Ave NW in Edmonton, Alberta, inside South Edmonton Common.
Are there any electronics or mobile phone stores near Best Buy in South Edmonton Common?
Yes, nearby are other electronics and mobile phone stores like Freedom Mobile and Best Buy Canada (Edmonton South), which can be convenient for tech shopping and service needs.
What dining options are available near Best Buy in South Edmonton Common for a meal before or after shopping?
Nearby dining options include Montana's BBQ, LOCAL Public Eatery South Common, JOEY South Common, Moxie's Grill & Bar, Subway, Garden Bakery South Common, and Blanco Cantina, providing various cuisines and atmospheres.
Are there any outdoor gear or sporting goods stores close to Best Buy Edmonton?
Yes, MEC South Edmonton Common and Mountain Equip / Edmonton S #1 are nearby, offering outdoor and sporting goods ideal for customers interested in adventure and active lifestyle gear.
Where can I find other retail stores close to Best Buy in South Edmonton Common?
Nearby retail stores include The Brick (furniture and appliances), Winners (department store), Saks OFF 5TH (clothing), Bluenotes (men's clothing), Designer Depot, Urban Barn (home decor and furniture), and Michaels (arts and crafts).
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