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Best Buy

3.5
(2,774 reviews)

Business Details

9931 19 Ave. NW, Edmonton, AB
T6N1M4, Canada
(866) 237-8289

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
9931 19 Ave. NW, Edmonton, AB
T6N1M4, Canada

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM
7/1/202610:00 AM - 8:00 PM

Reviews

3.5
2,774 reviews
5 stars
1,089
4 stars
642
3 stars
319
2 stars
143
1 star
581
  • ML
    Morris “Canadian Bacon” Lee
    Jun 25, 2026
    1.0
    Staff are not properly trained on preorder procedure. Was told can only preorder online and can be picked up on release date for the Google Home Speaker. Turns out on the day of release, this gets shipped to the store separately and not a reservation of the store stock. Have to come back another day when its shipped here, preorder lands you waiting longer, thanks guys for the extra trips and time wasted. Pointless, why have staff, just do online store if you dont want to bother training them. Gone are the days of educated and passionate tech enthusiasts working at these places.
  • SV
    Smit Vyas
    Jun 21, 2026
    1.0
    David was so rude and best buy should teach him the way to talk. That’s not how you should respond to customers if they ask for any help.
  • JL
    Jsslyn Lam
    Jun 21, 2026
    1.0
    Do not buy your laptop here. I have purchased 3 laptops, and they all have problems. I just sent my laptop in for a repair, and Geek Squad or Best Buy did not call me to pick it up when it was at the store for 11 days, due to their "workflow." So your staff can't walk over to a telephone and dial 10 digits just to say "it's ready for pickup?" while all of the workers are on their phones not being serious with their job. How am I to know it's ready for pickup? Disappointed with their services.
  • GB
    Gaurav Birha
    Jun 14, 2026
    1.0
    I tried to get nothing buds 3. Came in the store and got no attention even after asking twice like I was not even there. I asked nicely, politely and dont cause any scene. Saw four people free and standing around but didnt helped me once. They attended later which I can understand its busy but they dont even know where the product is and said "oh, just look on that side" which was not there. Online it shows its available for pickup so idk. At least could have said its not avaliable.
  • JK
    Jaskirat Kaur
    Jun 13, 2026
    5.0
    I’m so thankful to very considerate people at Best Buy. I was worried for the exchange but Veronica Dev Mandeep and Form made my day. All of them were very considerate understanding and helpful to me. Thank you so much. Bless your heart guys 🫶.

Frequently Asked Questions About Best Buy

What are the regular operating hours for Best Buy in Edmonton at 9931 19 Ave NW?

Best Buy in Edmonton is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM.

Does Best Buy offer in-store pickup and delivery services?

Yes, Best Buy offers in-store pickup, curbside pickup, and delivery services for customer convenience.

Brand Certified Facts from Best Buy

This information is certified by Best Buy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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