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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Environment was quite good and workers are friendly
BA
blair Addams
3 days ago
1.0
Poor service at Best Buy today. Clerk asked if he could help, but he walked away without explanation before I finished. Very rude. I complained to the adviser at the till. I asked to speak to the manager but she would not get them. She thought the clerk may have walked away because his car was being towed. I had no proof of this. Very poor customer service!!!
TM
Tierra Mitchell
Sep 29, 2026
1.0
came for an exchange, was told it would take 5 minutes and we waited 60 minutes. an hour for an exchange. the geek squad had about 5 different employees come over to help, there was no issue as we had a receipt and no one could figure out how to do it. then when we asked for an update they said just 5 minutes they're going to print the receipt. we then waited another 20 minutes and 2 employees to print one receipt. then when they called us up, he said the system just crashed. there were multiple other people waiting as well, saying they were impatient and left. i would go to any other location than here.
LM
Little Mahvel
Sep 25, 2026
5.0
I had an issue with my laptop from Amazon and Qifan helped me quickly and perfectly. He went the extra step to provide me with the best service and he had the knowledge to immediately fix my issue
CJ
Crystal Jones
Sep 13, 2026
1.0
Went to this location in May to see about getting a touchscreen laptop replaced. I asked for an estimate and he said $350-$700. I was a bit shocked at the price because I can buy a whole new laptop for that price. The guy took my information and to date I have not heard back. What's the point of getting my information and then not getting back to me? Still stuck with a laptop that doesn't work.
What types of pickup and delivery options are available at this Best Buy store?
This Best Buy offers in-store pickup, curbside pickup, and delivery services.
Where is the Best Buy store located?
The store is located at 10304 109th St. NW in Edmonton, inside the Oliver Gates Shopping Centre.
What are the regular operating hours of this Best Buy location?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Does the store offer any special price guarantees or promotions?
Yes, Best Buy Canada offers a Low Price Guarantee and has great deals featured in their online flyer.
What services does the in-house Geek Squad provide at this Best Buy?
Geek Squad agents can repair technology issues, protect devices, and offer perks through monthly home or business memberships.
What payment methods are accepted at this Best Buy?
They accept American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Is the Best Buy store accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking, but it does not have a wheelchair accessible elevator.
Can I find parking nearby when visiting Best Buy at Oliver Gates Shopping Centre?
Yes, there are Impark parking facilities nearby to accommodate visitors to Best Buy.
Are there places to eat near this Best Buy store?
Yes, customers can enjoy meals at nearby Mikado Downtown, a sushi and Japanese restaurant, or The Canadian Brewhouse, a sports bar and pub.
What public transportation options are available near the Best Buy store?
Bus Stop 1834, which serves as a bus station, is nearby and can help customers reach Best Buy conveniently by public transit.
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