Best Buy

Reviews

• EM

  Elizabeth Macinnis

  Jul 2, 2026
  5.0
  No waiting for assistance, helpful and friendly staff, got a good price for what I needed!
• KV

  Kerri Velasquez

  Jun 26, 2026
  2.0
  super poor customer service. i went there to buy a camera. there is employee an old indian lady who keeps following me like i am going to steal something. and when I asked for assistance, she was like I will call someone to help you and help the person behind me. and NEVER called anyone and waited for 15-20mins. I saw someone and asked for help then told me that he will call someone after 5mins an indian lady, young, short, long hair, I think her name start with letter K. I AM VERY DISAPPOINTED WITH HER CUSTOMER SERVICE. I asked the specific camera that I wanted and then she answered very rude while smirking. then when I was doing doing the fairstone she left me. So I had to ask someone again. Then she came again with that rude attitude then left me again. Then I saw her with other customer. I waited again for 10mins for help. Luckily there is Indian guy who saw me and helped me and told him how the lady left me twice. And I was about to buy somewhere else but the guy who saw me is very kind to assist me instead, and helped me place an order for me. We have been a customer of this location for years now and bought 2 phones. but if you keep an employee like her, no doubt many of your customers will find another best buy of store to buy electronics and etc. I know nothing will happen even writing this review. but I hope you do something to teach your rude employee.
• FZ

  Flint Zeegers

  Jun 25, 2026
  5.0
  Kathleen was incredibly helpful today! She helped me find a solution to my HDMI display problem for my switch when I didn't know how best to go about the situation. And she did so with a smile and kindness. Give that lady a riase 👍
• MK

  M K

  Jun 21, 2026
  1.0
  I tried trading in a iPhone 16 pro max and the trade in value is $950. Because my phone had a tiny scratch smaller than a size of a piece of salt on the titanium shell. They deducted $400 from the value. I ended up keeping the phone. I'm not shopping at Best Buy anymore, they're scam artists. I'll give my business to someone else other than Best Buy.
• AY

  Alex Young

  Jun 13, 2026
  1.0
  This location is in the same parking lot as a Great Canadian Brewhouse (Pub) I parked on the side of the building after best guy's business hours, & went into the pub to meet colleagues. I chose the smart and safe route of Uber'ing home. When I returned to my vehicle that next morning before Best Buy opened, I found a $98 ticket from a company Best buy employs to regulate parking. I parked before they closed and left before they opened yet handed a bill of $98. Tried to pay it online, the lot number doesnt match up! Great experience. Ill definitely avoid parking at their business in the future.

Frequently Asked Questions About Best Buy