We are three friends who started Bow Tie Pizza with the philosophy that an exceptional product and customer experience is our minimum standard, and that intentionality forms the basis of everything we do. Each aspect of the pizza complements the others so that nothing overpowers or is hidden. We want you to appreciate the flakiness of the dough, savour the unique flavour profile of our sauce, taste the quality of our premium ingredients, and enjoy the crisply baked cheese on top. That’s our goal for every bite, every pizza, every time. We appreciate the opportunity to share our love for great food and we treat every pizza that goes to your family as if it were going home to ours.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.