Best Buy

Reviews

• MC

  Meghan .C

  Sep 27, 2026
  2.0
  Overall, the staff were friendly and helpful, but I had a pretty frustrating experience in the video game department while looking to purchase a new Xbox X and controller. I was the person shopping, asking the questions, and planning to make the purchase, but the employee helping us would barely look at or acknowledge me. Instead, he only made eye contact with and spoke directly to my boyfriend - even when I was the one speaking to him. At one point, the employee even turned away from me and asked my boyfriend a question about what type of console and how many gb I was looking for, and my boyfriend obviously didn't know so I answered. And yet despite that, the employee continued directing the conversation toward him. It was uncomfortable enough that my boyfriend commented on it after we left, so this definitely wasn’t just a misunderstanding or something I imagined in the moment. We ultimately left because they didn’t have what I was looking for, but had they had it in stock, I was very close to asking the employee directly why he kept speaking to only to my boyfriend when I was clearly the customer. It's frustrating to not be acknowledged or treated like an intelligent human being, I'm assuming just because I’m a woman shopping for gaming equipment? The rest of the staff were great, but this interaction left a really sour taste in my mouth and makes me hesitant to purchase again from this location in the future.
• AB

  Alex B

  Sep 17, 2026
  5.0
  Ariful is great thanks for the help and I had a great experience with Ankush. He was extremely helpful, knowledgeable, and patient throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I was getting the right product for what I needed. The service was excellent and genuinely felt like he cared about making sure I was satisfied. Definitely one of the best customer service experiences I’ve had at Best Buy. Highly recommend asking for Ankush!
• CC

  christian

  Sep 12, 2026
  2.0
  wouldn’t stop following us around and crowded us after we checked out to make sure we actually bought the thing we bought. best buy do better at making your customers feel comfortable
• AA

  Artur

  Sep 10, 2026
  5.0
  Two minutes late to pick-up, have to come back tomorrow. - Original comment. Came the next day and was pleasantly serviced.
• CB

  Charlie Burt

  Aug 29, 2026
  5.0
  We had the most amazing service from Deni in succeeding to find a new phone. He and his colleague Rahi went above and beyond to get the best deal not only for the new phone but also for our home internet. Deni is very talented in his knowledge and also very caring towards his customers. Thanks guys.