Best Buy

Reviews

• TD

  Tigran Djanguirov

  4 days ago
  1.0
  To give you an idea of just how much garbage Best Buy sells, let me tell you about my experience. I bought a laptop from them for $450 about a year ago. All I wanted it for was streaming movies on regular websites. Not even Netflix, just ordinary online movie sites. And you know what? This thing could barely handle a single browser tab. It lagged constantly, took forever to load, and was plagued with all kinds of performance issues. Yet their sales associate assured me it would handle that kind of use with absolutely no problem. When I went back to buy another laptop and tried to trade in the old one, I discovered something even more ridiculous: Best Buy wouldn’t even accept the laptop they had sold me themselves. It wasn’t even listed among the eligible trade-in devices. Think about that. And here’s the kicker: the laptop is practically in mint condition because I’ve barely used it, yet I can’t sell it for even $100 on any marketplace. Not Facebook Marketplace, not Kijiji, nowhere. That’s how worthless this thing has turned out to be. The problem is that Best Buy knows exactly what they’re doing. They stock these ridiculously underpowered machines to make it look like they offer affordable laptops, while selling customers hardware that’s barely fit for basic everyday use. They make the price look attractive, but what you’re actually getting is bottom-of-the-barrel garbage.
• DD

  David

  Oct 7, 2026
  1.0
  Be careful with this place, they lie through their teeth about warranty’s and repairs. I bought a computer here and was gonna purchase a insurance of my own choice, they talked me out of it told me that theirs would cover the same if not more and got me to buy multi year coverage in order to do so. When I needed said coverage it had none of the thing the original insurance I wanted would have covered, luckily I had reached out to them found a loophole to get the coverage I originally wanted. I have had this issue twice now geek squad and best buy coverage sucks.
• TM

  Teaching About Money

  Sep 21, 2026
  1.0
  Really bad customer service by the rep junaid. He literally told us to go to another store. We always buy from best buy and had purchased from good people in this store like Korena, but this person was very rude to us. He walked away from us, didn’t greeted us properly and literally said you can go to other store. We always buy from this store, and then yesterday we bought a camera lens from the store which didn’t worked properly with our camera and he taunted us you returned. We just asked a better price on a product but you can not rude to us and say us walkout the store
• GS

  Gursimran Singh

  Sep 19, 2026
  5.0
  ⭐⭐⭐⭐⭐ Exceptional service and an amazing team! I had a fantastic experience at Best Buy in SE, and I have to give a special shoutout to Emmanuel, Angelo, and Gautam for their exceptional customer service. From the moment I arrived, they were incredibly friendly, helpful, knowledgeable, and patient. They genuinely took the time to understand what I was looking for, answered all of my questions, and made sure I felt comfortable with my decision without ever making me feel rushed or pressured. What really stood out to me was how welcoming and professional all three of them were. You can tell they actually care about helping customers and making sure they leave happy. Their attention to detail and willingness to go the extra mile made the entire experience smooth and enjoyable. I actually found the service so good that it was completely worth the drive to this location. Customer service like this is becoming harder to find, so I really appreciate employees who take pride in what they do. Emmanuel, Angelo, and Gautam — thank you for making my experience such a great one! You guys are a credit to Best Buy and absolutely deserve recognition for the way you treat your customers. I would highly recommend this Best Buy location, especially if you’re looking for knowledgeable staff, friendly service, and a genuinely positive shopping experience. 5 stars all the way! ⭐⭐⭐⭐⭐
• SS

  Sup Sup

  Sep 7, 2026
  5.0
  Emmanuel was very helpful throughout the whole process gave us very useful information and stuck with us over multiple days until we found what we wanted and walked out happily. Overall, very patient and professional employee 10/10 service.

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