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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
I had a very disappointing experience with a supervisor named Uday. Unfortunately, I found his attitude toward me to be disrespectful and unnecessarily rude. I came into the store expecting professional customer service, but the way I was treated made me feel unwelcome and frustrated.
I understand that employees can have difficult days, but being a supervisor comes with an even greater responsibility to treat customers respectfully and professionally. I hope management takes this feedback seriously and looks into what happened
KI
Karli Irvine
Jul 31, 2026
1.0
I'm usually happy with Best Buy as a whole, but this location has a customer service issue that I wouldn't wish on anyone.
We've been shopping at this location for years, but after the treatment my partner recieved, I will surely be avoiding this location and cautioning any friends from shopping there unless they can figure out a way to treat shoppers with a shred of decency. We've bought almost all of our TVs, laptops, accessories, gaming consoles, and more from Best Buy and I will be preferring almost any other store possible than returning to this location, or even Best Buy as a whole.
Being verbally abrasive, physically intimidating, and aggressively monitoring customers who are testing the product they want to buy is a sure fire way to alienate potential customers from ever coming back.
Some customers don't want to be hounded by every employee in the store asking them questions—in fact many neurodiverse folks like myself prefer to have space so we can think and not feel pressured. This environment doesn't provide a feeling of care or safety for that.
I hope for and expect better from Best Buy and its associates.
TH
Terry Hughes
Jul 31, 2026
5.0
On their VIP day on 30 July, Sreshth was superb. He knows his stuff and he gave us great deals! This is a great Best Buy with helpful staff
KS
kirill scurfield
Jul 30, 2026
1.0
Me and my brother both paid $500 dollars over what we should have paid because the listing was incorrect. Even with this issue they would not give use are money back. came to this best buy if you wanna get scammed might sue.
EF
Erik Fostey
Jul 22, 2026
1.0
Geek squad is a joke they hide behind sending everything away for "repair" had to fight to get a copy of work order in hand ans still having to go back to deal with them to get my tablet REPLACED not sent out for anther week for a shit job repair
What are the operating hours of Best Buy at 5111 Northland Dr. Nw, Unit 350 in Calgary?
Best Buy is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What pickup and delivery services does Best Buy offer?
Best Buy offers in-store pickup, curbside pickup, and delivery services.
What payment options are accepted at this Best Buy location?
This Best Buy accepts American Express, Android Pay, Apple Pay, Cash, Financing, MasterCard, and Visa.
Can customers get their electronics repaired at the Best Buy Northland store?
Yes, Best Buy offers in-house repair services with their Geek Squad Agents to handle technology issues and protect devices.
Does this Best Buy location offer wheelchair accessibility?
Yes, the store has wheelchair accessible entrances and parking, but it does not have a wheelchair accessible elevator.
Is there free shipping available for orders placed online at Best Buy?
Yes, Best Buy offers free shipping on online orders over $35.
Where is Best Buy located in Calgary and what shopping area is it part of?
Best Buy is located at 5111 Northland Dr. NW, Unit 350, in the Northland Village shopping area in Calgary, Alberta.
Are there places to eat near the Best Buy at Northland Village?
Yes, nearby dining options include Thai Express, Popeyes Louisiana Kitchen, KFC, Cora, Subway, Noodlebox, Supplement King Calgary Northlands, and COBS Bread.
What nearby services can I find near Best Buy if I need postal or financial assistance?
Nearby services include Canada Post for mailing needs and Liberty Tax Service for tax assistance.
What other retail and service stores are nearby Best Buy in Northland Village that customers might find useful?
Customers can find Payless ShoeSource, Bell, MasterCuts hair salon, Northland Village Dental Centre, La-Z-Boy Furniture Galleries, Halloween Alley costume store, Diva Salon Spa, LensCrafters, and Deza's Bridal nearby.
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