Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
2,165 reviews
5 stars
757
4 stars
579
3 stars
322
2 stars
121
1 star
386
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly mentioning individuals like Gurleen, Angel, and Farnaz for their exceptional service.
Product Knowledge
Several reviews highlighted the staff's expertise in guiding customers to suitable products based on their needs, although there were also complaints about staff lacking knowledge in certain areas.
Inconsistent Experiences
Customers reported a mix of positive and negative experiences, with some feeling well-assisted while others faced long wait times or unhelpful interactions.
Store Operations
Issues were noted regarding store hours and product availability, with some customers frustrated by the lack of staff assistance and the difficulty in finding items.
Return and Warranty Issues
Several reviews expressed dissatisfaction with the return process and warranty claims, indicating a lack of clarity and support from staff.
- JAJames Ashwell2 days ago5.0By far the best experience I've had with Best Buy. Victoria and Fazela and the whole team were very gracious and accommodating of our complex situation involving exchange, gift card, and warranty. Total customer-first attitude. Will be coming back for all our next purchases.
- BBBG6 days ago1.0Customer service at this location is terrible. Got Beats headphones for Xmas with receipt and because you have to open the box which is sealed to look at the headset, they refused to return it since it was too small for my head. How else are you going to see if the headset fits if you don’t open the box?? Stupid policy!! Lesson learned. Only buy from Amazon with great policy no questions asked. These stores will shut down soon due to crappy customer service. Instead of pushing the item back in a customer’s face without listening and having a manager come to give me a credit only, made me never want to come back and buy from here again.
- ABAmirreza BahramifarJan 3, 20265.0Today I had an excellent experience at Best Buy Mobile for a SIM card change. Gagan helped me and the service was great. He was very kind, professional, and helpful. Everything was done quickly and smoothly. Highly recommended!
- NDNurul DiwanDec 24, 20255.0Bought a 2 in 1 laptop and Gurleen helped me with selection and purchase. The best thing was that he understood that I required a laptop for study and casual gaming. He took that into account and advised me accordingly. He wasn't aiming at making me spend more but to help me buy a laptop as per my requirements. Thanks Gurleen
- WMWilliam McElroyDec 20, 20252.0As you all know I'm disabled and use a wheelchair i wanted to buy a power bar for my new TV the first salesman didn't listen to a word I told him what I needed he went to another guy and told him to show me something I didn't even ask for then they both went over to a area in the store that I couldn't get to cause my chair had to much obstacles in its path I felt totally degraded then the second guy led me over where there was a sound bar I ask him if it was easy to install he said yes plug it in and it does the rest itself so I bought it 540$ after 3 hrs of trying to install it i gave up and took it back to best buy that was the worst experience I ever had i gave 2 stars because the return part was easy .
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy offer?
Best Buy offers in-store pickup, curbside pickup, and delivery services.
Where is the Best Buy store located?
The Best Buy store is located at 2220 Cambie St., Vancouver, BC, V5Z2T7, at Cambie & 6th Avenue.
What range of products can I find at Best Buy Vancouver?
You can find electronics including computers and accessories, mobile devices, TVs and home theatre, video games, and many other tech products.
What are the store hours for Best Buy Vancouver?
Best Buy is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Does Best Buy Vancouver provide Geek Squad services?
Yes, in-house Geek Squad Agents offer technology repair, device protection, and monthly home or business membership perks.
What payment options are accepted at Best Buy?
Best Buy accepts American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is Best Buy Vancouver wheelchair accessible?
The store has wheelchair accessible entrance and parking, but it does not have a wheelchair accessible elevator.
Are there nearby places where I can park when visiting Best Buy?
Yes, Impark parking facilities are nearby and can be convenient for parking while visiting Best Buy.
What other electronics stores are close to Best Buy Vancouver?
Other Best Buy Canada locations and Freedom Mobile stores are nearby if you're exploring more electronics and mobile phone shops.
What local attractions are near Best Buy Vancouver where I can visit before or after shopping?
Loft 495, a landmark and art gallery offering pop-up shops, is nearby and worth visiting around your shopping trip.