Best Buy

3.7
910 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
8133 Ontario St., Vancouver, BC
V5X0A7, Canada

Hours

Reviews

3.7
910 reviews
5 stars
356
4 stars
246
3 stars
125
2 stars
43
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received praise for their knowledge and helpfulness, while others were criticized for being rude or unhelpful.

Product Knowledge

Several customers highlighted the expertise of specific staff members who provided valuable information and assistance, but there were also complaints about staff being uninformed.

Sales Practices

Concerns were raised about aggressive upselling tactics and misleading information regarding pricing and return policies, leading to customer frustration.

Stock Availability

Frequent issues with items being out of stock despite online listings, causing disappointment among customers.

Store Management

Negative feedback regarding management practices, including unprofessional behavior and failure to honor commitments made by staff.
  • NR
    Nicolas Rivera
    2 days ago
    1.0
    every worker followed me but not for the right reasons I got racially profiled by my own kind. I don’t agree with their work ethic they are just flat on racists. They kept asking if I needed anything and mocked my phones age because they didn’t have the screen protector for my phone and said maybe you can get a new phone instead of keeping that for old phone. (Basically calling me poor) overall terrible experience I will never shop at this bestbuy again and I advise you guys not to as well. The rudest worker’s name was Brham.
  • DS
    David SG
    3 days ago
    5.0
    I went to Best Buy looking to buy a TV, but there were so many options. A special thanks to Avirat for helping me find the perfect TV for my needs. His professionalism, knowledge, kindness, and patience were invaluable and helpful! I left the store very happy with my new TV. I will definitely come back to that location, all the staff was very friendly and kind.
  • JC
    Jackson Cummings
    5 days ago
    1.0
    One till open taking returns, I’m just trying to make a purchase and 9 associates are walking around chatting with eachother and avoiding the till… it’s always so frustrating coming here.
  • MY
    Mayank Yadav
    Nov 9, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ ⭐️ I was assisted by Louis while purchasing my PS5, and I must say he was absolutely amazing! He was very knowledgeable about the product, explained all the features clearly, and even helped me compare different consoles so I could make the best choice. On top of that, he offered me a great deal and made the whole experience smooth and enjoyable. Really appreciate his genuine and commendable customer service highly recommend asking for Louis if you visit!
  • JG
    Jujhar Gill
    Oct 17, 2025
    5.0
    Avirat is a very knowledgeable person. He guided me so well in my purchase and help me save so much money. He explained the products so well to me.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy at 8133 Ontario St., Vancouver?

Best Buy at 8133 Ontario St. is open Monday to Saturday from 10:00 AM to 8:00 PM, Sundays from 11:00 AM to 6:00 PM, with some variations on holidays.

Does Best Buy offer delivery or pickup services?

Yes, Best Buy offers in-store pickup, curbside pickup, and delivery services for your convenience.