Apple Pacific Centre

Reviews

• HG

  Hamed Gharibi

  3 days ago
  3.0
  Purchased an iPhone with my partner here and had a good experience in the store. However, we also bought an pricey screen protector, a third-party accessory, which broke within a few days despite the warranty. The customer service for this accessory was very unhelpful, and I don't recommend purchasing those items."
• RR

  R

  Feb 24, 2026
  5.0
  I had a fantastic experience at the Apple Store thanks to Jess and Fatima. Jess was super helpful and knowledgeable, and Fatima went above and beyond to resolve an issue I had. Both were friendly, professional, and made my visit stress-free. Thanks, Jess and Fatima, for your amazing service!
• KP

  Kashimo Park

  Feb 24, 2026
  5.0
  I had a great experience at Apple Store - West Georgia. The customer service was outstanding. The staff member who assisted me was very kind, patient, and professional. They took the time to clearly explain everything and didn’t rush the process, which made me feel truly valued as a customer. I came in with a few questions about my device, and they provided helpful solutions and detailed guidance. The store itself was clean, well-organized, and had a welcoming atmosphere. Highly recommend this location if you need any help with Apple products in Vancouver. I’ll definitely be coming back!
• OM

  Olha Movsesova

  Feb 23, 2026
  1.0
  I visited the store on Monday, February 23, at around 12:15 PM. I needed assistance with my Apple Watch program and was not intending to make a purchase. Although I was initially greeted with a smile, the sales associate’s attitude noticeably changed once he realized I was only seeking advice. He stopped smiling and did not seem eager to assist me. He then asked another employee to help me. The second employee (on the first floor, wearing a hat) was very friendly and kind, and I truly appreciated their attitude. Unfortunately, they were unable to resolve my issue and advised me to speak with the technicians on the second floor. My experience there was very disappointing. The technician did not make eye contact while I was explaining my issue. He simply pointed at the screen and told me what to press without properly listening. He did not check whether the issue was resolved and proceeded to assist other customers in line. I found this interaction rude and impolite. It was not the level of customer service I would expect from this kind of institution.
• SM

  Samuel Barbosa de Mello

  Feb 11, 2026
  5.0
  The space feels designed by a minimalist monk who once interned for Tony Stark: glass, perfect lighting, and enough silence to hear your bank account whisper “nevermore.” Service is so calm and efficient it almost suggests that, if your iPhone shatters, they could probably repair your self-esteem within three business days. But the real Black Mirror plot twist is ordering online and simply stopping by to pick it up. No elbowing through touchscreen pilgrims seeking digital enlightenment. You enter, claim your sacred artifact, and exit before capitalism notices you still have credit. In a chaotic world, that kind of precision feels strangely human. Because sometimes all we want from technology is simple: less drama, more battery... emotional and literal.

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