Apple Oakridge Centre - Closed

3.4
403 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable

Location

Apple Oakridge Centre - Closed
650 West 41st Avenue, Vancouver, BC
V5Z 2M9, Canada

Hours

Reviews

3.4
403 reviews
5 stars
140
4 stars
87
3 stars
54
2 stars
26
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful experiences.

Appointment Issues

Many customers expressed frustration with long wait times for appointments and the need to reserve time slots, especially for quick purchases.

Product Knowledge

Staff knowledge varies; some customers found employees knowledgeable and helpful, while others encountered staff who were unable to answer questions.

Repair Experiences

Repair experiences were inconsistent, with some customers receiving excellent service while others faced delays and unsatisfactory resolutions.
  • AZ
    Alexis Zegers
    Sep 19, 2020
    1.0
    I understand due to covid19, there is a limitation on people they can have in store. But when you go just to buy an Apple watch, without the need of browsing, we should be able to buy it on the spot without the need to reserve a time slot to go inside the shop. There is enough space outside to have a temporary cashier and have some kind of curbside pickup. This isn't good customer service. Especially when you come from far and will need to wait a couple of weeks before being able to return. All I was told is that I can buy online and have it delivered home. I am sorry but that's definitely not what I am expecting from Apple customer service.
  • PG
    Paul S. Gill
    Jun 20, 2018
    5.0
    It's an Apple Store. Need more be said?
  • RL
    Rob Livingston
    Apr 10, 2017
    3.0
    The service here is hit and miss. We have been told an item has a certain function only to find out it doesn't. (Apple TV. I'm talking about you)

Frequently Asked Questions About Apple Oakridge Centre - Closed

What products can I find at the Apple Oakridge Centre store?

You can shop for iPhone, Mac, Apple Watch, iPad and more at the Apple Oakridge Centre store.

Can I get technical support at the Apple Oakridge Centre store?

Yes, technical support is available at the Genius Bar where Specialists can assist you.