Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful experiences.
Appointment Issues
Many customers expressed frustration with long wait times for appointments and the need to reserve time slots, especially for quick purchases.
Product Knowledge
Staff knowledge varies; some customers found employees knowledgeable and helpful, while others encountered staff who were unable to answer questions.
Repair Experiences
Repair experiences were inconsistent, with some customers receiving excellent service while others faced delays and unsatisfactory resolutions.
AZ
Alexis Zegers
Sep 19, 2020
1.0
I understand due to covid19, there is a limitation on people they can have in store. But when you go just to buy an Apple watch, without the need of browsing, we should be able to buy it on the spot without the need to reserve a time slot to go inside the shop.
There is enough space outside to have a temporary cashier and have some kind of curbside pickup. This isn't good customer service. Especially when you come from far and will need to wait a couple of weeks before being able to return. All I was told is that I can buy online and have it delivered home. I am sorry but that's definitely not what I am expecting from Apple customer service.
PG
Paul S. Gill
Jun 20, 2018
5.0
It's an Apple Store. Need more be said?
RL
Rob Livingston
Apr 10, 2017
3.0
The service here is hit and miss. We have been told an item has a certain function only to find out it doesn't. (Apple TV. I'm talking about you)
Frequently Asked Questions About Apple Oakridge Centre - Closed
What products can I find at the Apple Oakridge Centre store?
You can shop for iPhone, Mac, Apple Watch, iPad and more at the Apple Oakridge Centre store.
Can I get technical support at the Apple Oakridge Centre store?
Yes, technical support is available at the Genius Bar where Specialists can assist you.
Is the Apple Oakridge Centre store currently open?
No, the Apple Oakridge Centre store is currently closed.
What are the store hours for Apple Oakridge Centre?
Apple Oakridge Centre is closed all days of the week at this time.
How can I contact Apple Oakridge Centre?
You can contact them by phone at +1 778-373-4500 or via email at oakridgecentre@apple.com.
Does Apple Oakridge Centre offer in-store shopping and pickup?
Yes, the store offers in-store shopping, in-store pickup, and delivery options.
Are there any nearby banks to Apple Oakridge Centre?
Yes, BMO Bank of Montreal is nearby Apple Oakridge Centre, which can assist customers with banking needs while shopping or visiting the area.
What educational institutions are close to Apple Oakridge Centre?
Oakridge Montessori School is nearby, offering education and preschool services; families can easily plan visits to both.
Are there nearby jewelry stores close to Apple Oakridge Centre?
Maison Birks, a jewelry store, is located nearby, making it convenient for customers interested in both electronics and fine jewelry.
What other retail stores can I visit near Apple Oakridge Centre?
Nearby retail stores include Pharmasave Oakridge Mall for pharmacy needs, DKNY and BOSS Store for clothing, Sunglass Hut for eyewear, and Hudson's Bay for department store shopping.