Best Buy Express

4.6
252 reviews
Get DirectionsCallWebsite

Business Details

8100 Rock Island Hwy, Trail, BC
V1R 4N7, Canada
(250) 364-2447
https://stores.bestbuy.ca/en-ca/bc/trail/8100-rock-island-hwy

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
8100 Rock Island Hwy, Trail, BC
V1R 4N7, Canada

Hours

Reviews

4.6
252 reviews
5 stars
212
4 stars
14
3 stars
7
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members consistently provided exceptional, friendly, and knowledgeable service, often going above and beyond to assist customers.

Product Knowledge

Employees demonstrated a strong understanding of products and services, helping customers find the best deals and solutions.

Mixed Experiences

While many reviews praised the service, there were isolated incidents of poor customer interactions and dissatisfaction with product reliability.

Store Environment

The store was noted for being clean and well-organized, contributing to a positive shopping experience.

Value for Money

Customers frequently mentioned receiving great deals and savings on plans and products, enhancing their overall satisfaction.
  • JV
    Jobelle Villanueva
    4 days ago
    5.0
    I visited today at best buy trail and had a great experience with Caroline and Manpreet. They assisted me very well. Excellent Customer service ❤️ Appreciate these lovely ladies.Had an amazing experience and happy with my purchase with them.
  • VJ
    Veronica J
    4 days ago
    5.0
    Jatun was wonderful. So very helpful explaining th features on my new Samsung S25 cellphone. He gave me great prices and even helped with the accessories. The other staff members were very pleasant and helped with looking for my phone cover and protective lens cover. Overall experience was very excellent. I recommend Best Buy at the Waneta Plaza if you're looking for excellent service and expertise.
  • JS
    Joel Stutters
    Nov 8, 2025
    5.0
    Return was pelasant and hassle free, although the prodict didnt end up working for me, I would bu from them again
  • JD
    Judy Domingo
    Nov 7, 2025
    5.0
    This staff Manfreet made my day today 😍 she is very accommodating and nice to customer. She always smile and not failed to greet everyone that comes to their store even if she’s busy assisting my concerns and quarries. Thank you Best Buy and Manfreet . It was a smooth transaction today ☺️
  • TM
    Tania Mehra
    Oct 30, 2025
    5.0
    I recently bought iphone 16 pro max from Best Buy, and I had an amazing experience. Harman and Manpreet were both very helpful, knowledgeable, and patient throughout the process. They made sure I got the best deals and explained everything clearly. I’m very happy with my new phone and the great customer service I received. Highly recommend visiting Best Buy and asking for Harman and Manpreet!
Read more reviews on Google

Frequently Asked Questions About Best Buy Express

What is Best Buy Express and what brands does it collaborate with?

Best Buy Express is a tech retail store in partnership with Bell Canada, offering technology products alongside services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

Best Buy Express is located at 8100 Rock Island Hwy, Trail, BC, V1R 4N7, Canada.