Best Buy Express

4.5
249 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
4741 Lakelse Ave, Terrace, BC
V8G 4R9, Canada

Hours

Reviews

4.5
249 reviews
5 stars
185
4 stars
35
3 stars
6
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.

Product Knowledge

Customers noted that employees were well-informed about products and provided valuable assistance in selecting the right items.

Mixed Experiences

While many reviews were positive, there were also complaints about issues such as slow service, problems with warranties, and difficulties in reaching customer support.

Store Environment

The store was described as clean and well-maintained, contributing to a pleasant shopping experience.
  • HP
    Hind Paul
    1 day ago
    5.0
    I had a fantastic experience at Best Buy Express. The staff ( Manoj Kumar Chaudhary) were friendly, knowledgeable, and helped me find exactly what I needed quickly. The checkout process was smooth, and the store was clean and well-organized. Highly recommend for anyone looking for great service.
  • KB
    Kathy Burden
    Jan 2, 2026
    1.0
    I tried phoning the number on the website to ask a question about returns and the answering machine just kept asking for a mailbox number so I couldn’t leave a message and couldn’t reach anyone.
  • LL
    Logistic14
    Dec 20, 2025
    5.0
    Had a great experience. Sandy at Best Buy Terrace was extremely helpful with our new IPhone purchases. He was very informative and friendly. Made the set up process very simple and exciting.
  • MM
    MisnerizationProcess
    Dec 20, 2025
    5.0
    Upgraded our phone renewals today. Highly recommend reaching out to Sandy when you’re there. Five star service provided!!!
  • DM
    David Martin
    Dec 11, 2025
    5.0
    Amazing service - very helpful staff ! Needed help activating my phone and Sandy walked me through everything and got me set up my phone 😊 .. thank you. You guys are the BEST 👌

Frequently Asked Questions About Best Buy Express

What is Best Buy Express in Terrace, BC?

Best Buy Express is a store in Terrace, BC offering a range of electronics and telecommunications services through a partnership between Best Buy and Bell Canada.

What are the operating hours of Best Buy Express in Terrace?

Best Buy Express is open Monday to Thursday and Saturday from 9:30 AM to 6:00 PM, Friday from 9:30 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.