Brand Certified
Best Buy
3.4(1338 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
3450 Uptown Blvd., Suite 200, Saanich, BC
V8Z0B9, Canada
Certified by Best Buy • Feb 22, 2026
(866) 237-8289
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.ca/en-ca/bc/saanich/3450-uptown-blvd-suite-200
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
3.4
1,338 reviews
5 stars
442
4 stars
346
3 stars
173
2 stars
93
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude or dismissive.
Staff Availability
Many customers reported long wait times for assistance, with staff often being unresponsive or preoccupied, leading to frustration.
Product Knowledge
While some staff members demonstrated excellent product knowledge and provided valuable assistance, others were noted for lacking information and not being helpful.
Delivery and Installation Issues
Numerous complaints were made regarding poor delivery and installation services, with customers expressing dissatisfaction over unprofessional behavior and unresolved issues.
Website and Ordering Problems
Customers experienced difficulties with the online ordering system, including issues with order fulfillment and lack of direct communication with store staff.
- MSMike Sanders3 days ago5.0The assistant manager went out of his way to assist me with an old gift card. Many retail institutions would not provide this top tier assistance, including taking my contact information and contacting me with a resolution that same day. Highly recommend this store given the management!
- BHBajwa HFeb 16, 20261.0I recently bought new microwave and it was not working properly they refuse to return it. Told me to contact company.
- TMTiff MitchellFeb 10, 20265.0Honestly, I’ve had such a positive overall experience at this store and wouldn’t buy my electronics elsewhere! I bought two Mac Computers, both of which had issues (not Best Buy’s fault - but Apple’s). The managers at this Best-buy were friendly, helpful and went over and above to accommodate the exchange of the first and the return of the second! I felt heard and understood in my concerns and was treated with respect and kindness. It’s great to know that there’s humanity amidst consumerism and we can still find compassion even in the most unsuspecting places. Thanks for this folks!
- EMEstefany Villón MegoFeb 6, 20265.0I was looking for a new Apple Watch and for my first AirPods and AJ gave me all the information I needed it. He helped me with the process, definitely it was a good experience and excellent customer service.
- ZTZHAOLONG TANJan 25, 20261.0Tonight I went to Best Buy to pick up my Dyson hair dryer at front desk. I was happy at that time. The item was great. However, when I was trying to leave, an Indian staff called Jassim won’t let me leave, and even close the main entry/exit. His actions and attitude was so unnecessary, distrust,and disrespectful. I just trying to stay in this country peacefully , but these people won’t allow me to enjoy my life. If this the right way Best Buy treat your loyal customer, then be it…
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Saanich offer?
Best Buy in Saanich specializes in electronics including computers, mobile devices, TVs, home theatre, video games, and accessories. They also provide Geek Squad services for tech repairs and device protection.
What are the store hours for Best Buy in Saanich?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary, so it’s best to check their website for specific dates.
Does Best Buy in Saanich offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Best Buy in Saanich?
They accept various payment methods including American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is the Best Buy store in Saanich wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance and parking. However, it does not have a wheelchair accessible elevator.
Can I get help with technology issues at Best Buy Saanich?
Yes, the in-house Geek Squad Agents can help with repairs, device protection, and offer memberships for extra perks at home or business.
Where is Best Buy in Saanich located?
Best Buy is located at 3450 Uptown Blvd., Suite 200, in the Uptown area of Saanich, BC, Canada.
Are there any shopping options near Best Buy in Uptown Saanich?
Yes, 'Tastes Local', a shopping destination, is nearby. You can enjoy shopping there before or after your visit to Best Buy.
What professional services are close to Best Buy in Saanich?
Nearby professional services include Parametric Pro Consulting and Vancouver Island Works Project, offering marketing and educational services respectively, which you might find useful if combining errands.
Are there any real estate agencies near Best Buy in Saanich?
Yes, several real estate agencies such as Stirling Home, Shelley Stancin eXp Realty, and Noémi Klaudia Real Estate are located close to Best Buy in Uptown.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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