Business Details
About
Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.
Location
Hours
Reviews
3.9
224 reviews
5 stars
130
4 stars
33
3 stars
17
2 stars
4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted exceptional customer service from employees like Oscar, Faizal, and Ted, who were praised for their patience, knowledge, and willingness to assist customers.
Staff Attitude
Mixed feedback on staff attitude; while some customers experienced friendly and helpful interactions, others reported disengaged and rude behavior from certain employees.
Product Knowledge
Customers appreciated the knowledgeable staff who provided clear explanations and guidance on products and plans, enhancing their shopping experience.
Store Environment
The store was described as clean and well-organized, but some customers noted a lack of inventory and limited product availability.
Inconsistent Experiences
Overall customer experiences varied significantly, with some praising the service and others expressing frustration over poor interactions and service delays.
- JPJosh PriscoNov 15, 20255.0Pauline was very professional and helpful in assisting us with getting a new phone. Thanks Pauline!
- EJElRoy JacobsOct 29, 20255.0I wish to post the highest praise possible for Pauline, Manager for Best Buy Express, Richmond Center. Her kind customer service is elite in every respect combined with exfra ordinary expertise. Just one of those persons who has it all and shares it with others. Infinite patience and does her best to find the best product for the customer. She actually listens carefully to your requests. If you are shopping for an iPhone, or associated products, be sure to visit Pauline’s Best Buy Express store in Richmond Center.
- AAAK3vOct 15, 20251.0I’ve visited this location a few times now, and unfortunately, the experience has been consistently underwhelming. The staff often come across as disengaged and inattentive. Rather than assisting customers, they tend to focus on personal conversations and show little interest in offering support. The overall atmosphere feels indifferent, almost as if customers are interrupting their day. It leaves a clear impression that good service just isn’t a priority here.
- EFEnoch FanAug 29, 20255.0Aaron was super friendly and help me chose the best deal for a phone, he provided me with exceptional customer service going above and beyond to make sure I understand the whole contract. Best buy express is lucky to have him as part of their sales team. I would highly recommend anyone to look for him if you have any questions. :))
- PPPritish Dudwadkar (PD)Aug 17, 20255.0One of the best places to buy tech stuff ! The staff is amazing and sooooper helpful ! Wanted to get an iPhone not only Ted help me decide which on to buy but also helped me set it up so I had no issues while porting and the rest of thing ! Must visit if you are looking for cell phone deals !
Frequently Asked Questions About Best Buy Express
Where is Best Buy Express located?
Best Buy Express is located at 6551 No. 3 Rd, Unit 1854 Richmond Centre, Richmond, BC, V6Y 2V7, Canada.
What are the opening hours of Best Buy Express?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
What type of products and services does Best Buy Express offer?
Best Buy Express offers the latest technology products from Best Buy, along with services and expertise from Bell, Virgin Plus, and Lucky Mobile in telecommunications.
How can I contact Best Buy Express by phone?
You can reach Best Buy Express at +1 604-273-1475.
Does Best Buy Express have an online store or website?
Yes, you can visit their store page at https://stores.bestbuy.ca/en-ca/bc/richmond/6551-no-3-rd
What are some nearby places to eat when visiting Best Buy Express?
Nearby dining options include Bubble Waffle Cafe (Asian cuisine), OPA of Greece (Greek fast food), and Don Tacos Canada.
Are there other tech or telecommunications stores near Best Buy Express?
Yes, nearby tech and telecom stores include TELUS and WIRELESSWAVE, offering mobile phone services and electronics.
What shopping options are available near Best Buy Express?
Nearby retail stores include JAC by Jacqueline Conoir for women's clothing, Ann-Louise Jewellers, Sunglass Hut, and Sephora for beauty products.
Where can customers find optometry services near Best Buy Express?
Near Best Buy Express, optometry services are available at BonLook, Specsavers Richmond Centre, and IRIS.
Can I visit any entertainment or relaxation spots around Best Buy Express?
Yes, Project Skin MD Richmond offers medical spa and skin care services nearby for relaxation and beauty treatments.