Best Buy

3.4
529 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
3900 Walls Ave., Unit 201, Prince George, BC
V2N4L4, Canada

Hours

Reviews

3.4
529 reviews
5 stars
187
4 stars
117
3 stars
74
2 stars
37
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.

Store Conditions

The store is undergoing renovations, leading to a less than ideal shopping environment, which some customers found challenging.

Product Availability

Customers frequently reported issues with stock levels, including items being out of stock or misrepresented on the shelves.

Return Policy Issues

Several reviews highlighted confusion and dissatisfaction with return policies and the handling of returns, leading to frustration among customers.

Communication Problems

Customers expressed frustration with the inability to reach store staff via phone, citing poor automated systems and long wait times.
  • WM
    Willow Monnon
    1 day ago
    5.0
    Dale, you're running an amazing ship! Good job all around. :)
  • JK
    Jason Keeler
    Nov 11, 2025
    1.0
    Went to buy a monitor for my gaming pc and there was nobody qualified to help me as i don’t know much about pc’s , i went in thinking of paying a-lot of money for the best quality gaming monitor they had but was turned away by the lack of knowledge and just seemed like they didn’t care to make any sales … ill take my business elsewhere . Terrible customer services this place has gone way down hill in prince george
  • MS
    Marko Skógur
    Oct 3, 2025
    5.0
    Alright, so the store itself isn't in great shape and being in there during renovations is honestly a bit of a nightmare, but the staff here have more than earned the five stars for their attentive service under decidedly sub-optimal conditions. They are kind, patient, and take the time to actually ask questions and solve problems rather than giving stock answers that end the conversation quickly. The short time I spent listening to construction noise was difficult, I don't know how the staff are tolerating hours of it every day and still doing such a good job. Y'all are killing it. Extra stars all around ⭐⭐⭐⭐⭐.
  • DC
    dagu class
    Sep 25, 2025
    5.0
    korey/corey (tall guy) was really helpful when I bought the new iphone. he took the time to answer my questions/concerns, and really did a good job of solidifying my decision. I left very happy
  • JP
    Jocelyn Peel
    Sep 17, 2025
    5.0
    Chase at the geek squad went above and beyond to set up my new computer. The old one was vandalized and he swapped everything over and helped me access things I thought was lost forever. Thank you so much chase you made my whole week buddy!!! Keep up the good work and thank you team at Best Buy they got me the best deals for a new set up and then some. You all are the best!!!! 5 ⭐️ all the way

Frequently Asked Questions About Best Buy

What types of products does Best Buy in Prince George specialize in?

Best Buy specializes in computers and accessories, mobile devices, TVs and home theatre, video games, and many other electronics product categories.

Where is Best Buy located in Prince George?

Best Buy is located at 3900 Walls Ave., Unit 201, Brookwood Plaza, Prince George, BC, V2N4L4, Canada.