Best Buy Express

4.6
267 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
2111 Main St, Penticton, BC
V2A 6W6, Canada

Hours

Reviews

4.6
267 reviews
5 stars
208
4 stars
35
3 stars
10
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with staff like Marcus, Clayton, and Fahad receiving specific praise for their helpfulness, knowledge, and patience.

Staff Knowledge

Customers frequently noted the staff's expertise in handling technical issues and providing product recommendations, contributing to a positive shopping experience.

Problem Solving

Many reviews mentioned staff going above and beyond to resolve issues, such as fixing devices and assisting with complicated setups, which greatly enhanced customer satisfaction.

Friendly Atmosphere

The store was described as having a welcoming and friendly environment, with employees consistently greeting customers and making them feel valued.
  • SP
    Shayne Porath
    Dec 29, 2025
    5.0
    Marcus was man got my phone working with
  • BC
    Brian Cutler
    Dec 13, 2025
    5.0
    Clayton is awesome !!! I think he could possibly walk on water
  • LS
    Leslie S
    Dec 9, 2025
    5.0
    Traded in my phone during Boxing Day/Week. Isaac was very helpful and courteous. Customer service is outstanding. Took the time to explain everything if needed.
  • JH
    Julie Hellard
    Dec 1, 2025
    5.0
    Clayton’s Customer Service was outstanding. He was knowledgeable, personable and so patient as we were choosing phones and plans. I hope Best Buy appreciates him as much as we do!
  • PC
    Petronilla Croker
    Nov 21, 2025
    5.0
    He was a very big help to me as I'm not computer and phone savvy. Also help find the plug ins that I need. So if you need a new phone go see Clayton.

Frequently Asked Questions About Best Buy Express

What are the main products and services offered at Best Buy Express in Penticton?

Best Buy Express offers a combination of electronics retail products such as computers, home theater systems, and cell phones, alongside telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express in Penticton located?

The store is located at 2111 Main St, Unit 103, Penticton, BC, V2A 6W6, Canada.