Best Buy Express

4.6
263 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
2111 Main St, Penticton, BC
V2A 6W6, Canada

Hours

Reviews

4.6
263 reviews
5 stars
204
4 stars
35
3 stars
10
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting their helpfulness, knowledge, and willingness to go above and beyond.

Employee Recognition

Several employees, particularly Marcus, Fahad, and Clayton, received specific commendations for their outstanding support and problem-solving abilities.

Technical Assistance

Many reviews noted the staff's proficiency in resolving technical issues, such as phone repairs and data transfers, which contributed to a positive customer experience.

Store Environment

Customers appreciated the friendly and welcoming atmosphere of the store, making their shopping experience enjoyable.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers make informed decisions about their purchases.
  • PC
    Petronilla Croker
    3 days ago
    5.0
    He was a very big help to me as I'm not computer and phone savvy. Also help find the plug ins that I need. So if you need a new phone go see Clayton.
  • CE
    Cher Edwards
    Nov 10, 2025
    5.0
    Marcus was very helpful he's fixed phone
  • KT
    Kelly Tite
    Oct 31, 2025
    5.0
    Isaac and Marcus took the time to fix my calling issues. Thank you so much guys! Well done!
  • CB
    Christel Banton
    Oct 26, 2025
    5.0
    Marcus was so helpful he fixed my computer and my phone and offered me a new phone with out being pushy a great enployee
  • GS
    Garry Sutherland
    Oct 10, 2025
    5.0
    Excellent customer service by all agents. Greeted as I entered, helped with a concern on my IPad, assisted in purchasing new IPad, transferred data from old to new, showed shortcuts and strategies for ‘quickness’ etc. Clayton was excellent with his problem solving plus showed respect and concern for helping me with my purchase and its usage moving forward. Previously Clayton had assisted me with a purchase of a device that would allow me to gather info from a camera photo card and import it to my desk computer. Superior staff here! Thank you!

Frequently Asked Questions About Best Buy Express

What are the main products and services offered at Best Buy Express in Penticton?

Best Buy Express offers a combination of electronics retail products such as computers, home theater systems, and cell phones, alongside telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express in Penticton located?

The store is located at 2111 Main St, Unit 103, Penticton, BC, V2A 6W6, Canada.