Best Buy Express

4.9
699 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
1150 Lakeside Dr, Nelson, BC
V1L 5Z3, Canada

Hours

Reviews

4.9
699 reviews
5 stars
649
4 stars
25
3 stars
9
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Jatin and Luc, received high praise for their exceptional customer service, going above and beyond to assist customers.

Knowledgeable Staff

Customers noted that employees were knowledgeable and provided helpful advice, making the purchasing process smooth and informative.

Positive Experiences

Many reviews highlighted positive experiences with staff, emphasizing their friendliness and willingness to help.

Efficient Service

Customers appreciated the quick and efficient service provided, particularly in setting up devices and plans.
  • MM
    Mac Mac
    1 day ago
    5.0
    Jatin provided excellent service at Best Buy in Chahko Mika Mall. He helped me with FairStone and explained everything clearly from start to finish. Very professional and made the whole process smooth. Highly recommend him.
  • MS
    Mangal Singh
    Jan 5, 2026
    5.0
    Amazing experience today at store,Great selection, competitive prices, and outstanding service from Jatin, he was nice, knowledgeable, and helped me pick the perfect laptop without any pressure. Quick checkout and helpful
  • GS
    Gurpreet Singh
    Jan 2, 2026
    5.0
    I appreciate the efforts of Jatin in staff. He helped me in choosing the right plan with best rates and gave me 100 dollars gift card. Its really amazing as I came from ontario and got confused in selecting right plans . Instead of selling me expensive plan. He helped me choosing the right plan for my happiness. In addition he helped me in fixing and setting up my account for my convenience as I dont have to struggle in settings the things up. I love to meet this staff and especially Jatin. I would recommend everyone to visit here as Jatin in this staff is the best guy to help you out .😃
  • S0
    sunniee 02
    Dec 26, 2025
    5.0
    Excellent experience buying a phone from Jatin! Jatin was very professional, honest, and helpful throughout the whole process. The phone was exactly as described. He answered all my questions patiently and made the transaction smooth and hassle-free. I really appreciated his transparency and reliability. Highly recommend buying from Jatin, and I would definitely deal with him again šŸ‘
  • VR
    Val Roy
    Dec 21, 2025
    5.0
    Gryphon gave me such excellent customer service!! He was Friendly … knowledgeable … courteous and he went the extra mile to help me in finding my product … and he was PATIENT … as a senior I really appreciated him taking the time to ensure that I felt comfortable and i will seek him out the next time I’m shopping at Best Buy in Nelson. His coworkers were also friendly and willing to help … how refreshing is that!!!! PRICELESS!!! Made me feel I mattered ā¤ļø

Frequently Asked Questions About Best Buy Express

What is Best Buy Express in Nelson, BC?

Best Buy Express is a retail store that combines technology products from Best Buy with telecommunications services from Bell Canada, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

It is located at 1150 Lakeside Dr, Unit 184, Nelson, BC, V1L 5Z3, Canada.