Best Buy

3.4
1288 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
20202 66th Ave., Unit F3, Langley, BC
V2Y1P3, Canada

Hours

Reviews

3.4
1,288 reviews
5 stars
477
4 stars
268
3 stars
169
2 stars
84
1 star
290

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude, unhelpful, or unprofessional.

Product Knowledge

Several customers expressed frustration over staff lacking product knowledge, leading to poor recommendations and confusion during purchases.

Order Fulfillment

Issues with order fulfillment and stock availability were common, with customers reporting delays and incorrect information regarding product availability.

Warranty and Returns

Customers reported dissatisfaction with warranty services and return policies, often feeling misled about the terms and conditions.

Store Environment

While some customers appreciated the store's cleanliness and organization, others noted a lack of staff engagement and a negative atmosphere.
  • JT
    jadon travis
    4 days ago
    1.0
    SCAM! I just got back from Best Buy Langly BC where the guy weeks ago asked my to sign up for the pre Black Friday sale. I get there and the Apple Watch I wanted was on sale for 1.00 Yes 1.00 I asked what kinda scam is this just trying to get people in the door by completely misleading customers. Do your Black Friday shopping elsewhere. I will be going straight to apple for anything apple related In the future I don't care if it cost me more, best scam just pissed me off.
  • VR
    Valorie Riddler
    6 days ago
    5.0
    Koh & Shib were very helpful, and I appreciate help anytime I am offered it. My cell phone got hacked and they spent time repairing the issue for 0$. I appreciate good humans. Thank you again, Val
  • RR
    Rob
    Oct 26, 2025
    5.0
    Zev is an excellent BestBuy representative. Extremely helpful with my search for a computer monitor that suits my needs.
  • JH
    Jashpal Hari
    Sep 29, 2025
    5.0
    Went in to buy some games and accessories for my ps5. The staff is really nice and welcoming. I was assisted by Sifat, She was a great help really sweet and very knowledgeable. Answered all my queries and very welcoming. Will surely come back for more accessories.
  • AP
    Athulya Pulimood
    Sep 25, 2025
    5.0
    Best Buy has the best deals I have ever come across! Kush and Sukh were incredibly helpful in helping us get the best deal possible!! No gimmicks and strategies, good customer service and connection! They were so pleasant, relatable and extremely patient. We’re surely going to be back for all our electronic needs and more! Definitely a BEST buy!

Frequently Asked Questions About Best Buy

What types of pickup and delivery services does Best Buy Langley offer?

Best Buy Langley offers in-store pickup, delivery, and curbside pickup services.

What are the store hours for Best Buy Langley?

Best Buy Langley is open from 10:00 AM to 8:00 PM Monday through Saturday, 11:00 AM to 6:00 PM on Sundays, with some variations on holidays.