Best Buy Express

4.5
319 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
2271 Harvey Ave, Kelowna, BC
V1Y 6H2, Canada

Hours

Reviews

4.5
319 reviews
5 stars
244
4 stars
33
3 stars
19
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Mike, Sebastian, and Nathan, received high praise for their friendly, knowledgeable, and helpful service.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and plans, ensuring they found the best options for their needs.

Positive Experiences

Many reviews highlighted enjoyable and seamless experiences during phone purchases and plan setups, with staff going above and beyond.

Mixed Feedback

While most reviews were positive, there were a few instances of aggressive sales tactics that left some customers dissatisfied.
  • AV
    Andreah Velasco
    2 days ago
    5.0
    Mike is very attentive and patient to us, very accomodating to all our queries thanks Mike for everthing today.
  • KC
    Keith Clark
    3 days ago
    5.0
    Mike was exceptionally knowledgeable and curious. He was generous with his time to explain all details of the new phone purchase and suggestions on how to get discounts and bonuses. Ala in all his help in the process was a 10 out of 5. 👍🏼😃
  • AT
    alexi turpin
    Nov 15, 2025
    5.0
    Mike helped me get a phone today when i was in desperate need of one. He helped me get a great plan that i was comfortable with and made sure i knew exactly what i was gonna pay per month! I’m so happy with the excellent service and i will be back
  • AS
    Ashley Stewart
    Nov 9, 2025
    5.0
    Mike was very accommodating! He went way above and beyond for us. Highly recommend their services. They even gave an in-store credit, which we used.
  • RK
    Renee Knowles
    Nov 3, 2025
    5.0
    Mike was AMAZING! He looked after me with immense care, answered all my questions, and didn’t show any signs of annoyance. He went ABOVE and BEYOND! I would recommend for all of your electronic needs!

Frequently Asked Questions About Best Buy Express

What products and services does Best Buy Express offer?

Best Buy Express combines Best Buy's latest tech products with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Kelowna?

Best Buy Express is located at 2271 Harvey Ave, Unit 280, Kelowna, BC, V1Y 6H2, Canada.