Best Buy Express

4.6
345 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
2271 Harvey Ave, Kelowna, BC
V1Y 6H2, Canada

Hours

Reviews

4.6
345 reviews
5 stars
270
4 stars
33
3 stars
19
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting specific employees like Mike, Sam, and Sebastian for their exceptional service.

Product Knowledge

Reviewers noted that staff demonstrated a strong understanding of products and services, helping customers find the best options for their needs.

Overall Experience

Many customers expressed high satisfaction with their overall experience, often mentioning that they felt comfortable and well taken care of during their visits.

Recommendations

Numerous customers recommended the store and specific staff members to others, indicating a strong likelihood of repeat business.
  • CB
    Chay B
    3 days ago
    5.0
    Mike smith is really helpful and showing us good deals.
  • MB
    Michael Bell
    4 days ago
    5.0
    Dave really hooked me up, got me a great plan - thanks so much for the fantastic service. You guys rock!
  • LM
    Leona MacDonald
    Jan 2, 2026
    5.0
    Great help! Great deals!I would highly recommend.. My sales person, Kenzie Mulji, was excellent!!! .
  • SN
    Sharleen Neudorf
    Dec 31, 2025
    5.0
    I recently had to replace my old phone and start a new plan. I'm not very tech savvy and Sebastien and Michelle patiently answered all my questions and set me up with a new phone and comprehensive new plan. They both were respectful and friendly and courteous and I feel comfortable that I made the right choice. Thanks so much for making my experience at your store so enjoyable
  • DP
    Deepa Pillay
    Dec 24, 2025
    5.0
    We had the absolute best experience at Best Buy Express when we went to get my husband a new phone, and to port our connection over from Virgin to Bell. Sam was amazing!! He walked us through every single thing step-by-step and ensured we got the best possible deal. Patient, kind, and extremely smart, we were so grateful to have Sam guide us through all of it! If you go to Best Buy Express, definitely look for Sam! Unbelievable customer service!

Frequently Asked Questions About Best Buy Express

What products and services does Best Buy Express offer?

Best Buy Express combines Best Buy's latest tech products with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Kelowna?

Best Buy Express is located at 2271 Harvey Ave, Unit 280, Kelowna, BC, V1Y 6H2, Canada.