Best Buy

Reviews

• KS

  Kirandeep Sidhu

  2 days ago
  1.0
  I go there to buy iphone 17 pro . Sanroop was the coustomer service person dealing with me . My mind was clear to buy iphone 17 pro but still I didn’t buy from best buy instead i go to best buy express amd buy from them all because of this lady because she don’t want tk work she was busy in showing attitude , looking at her phone , setting her hairs . Coustomer service was zero. I request manager to closely examine sanroop as she can led to loose coustmers .pathetic customer service.
• CB

  Chris Beaulieu

  4 days ago
  1.0
  I went in because I wanted a new computer. I'll probably just stick to buying online next time as the people don't seem to know any of the differences of the computers. The guy tried to download something to compare the two computers before asking Gemini what the difference was. I guess no one is trained on what the computers actually do. After doing some of my own googling and finding what I actually wanted to know I bought the computer. The girl at the cash was just as useful as the guy trying to tell me which computer to buy.
• AR

  Alayah R

  Feb 21, 2026
  5.0
  THANK YOU YAN!! He went above and beyond to help me on two separate days this week to find the headphones of my dreams for the best possible deal even with my complicated requests. He was so kind, honest, clear, and super duper helpful i’m seriously so thankful for all you did. This might be a little bit dramatic but you can have my first born child :) i’m on my way to listen to your soundcloud music with my brand new headphones!! thank you thank you thank you
• DC

  Darrin Caruso

  Feb 21, 2026
  1.0
  Horrible service. Had to chase down a sales person and they knew nothing.
• JO

  Jennifer O'Callaghan

  Feb 7, 2026
  1.0
  NEVER buy appliances from Best Buy. I bought an expensive fridge (approx $9000) and I have NEVER had so many problems with delivery, set up and they even sent me two different handles on each side of fridge!!! Apart from that, I was upsold a Kit to regulate the two different sides and my plumber that I ended up hiring on my own (because the one Best Buy coordinated, never contacted me) and my plumber said I didn’t need that kit. With one last thread of hope I went to my local Best Buy in Kelowna and they wouldn’t return the kit because it was passed 30 days - I didn’t get the fridge delivered even within that time frame but even so, I was hoping they would offer me some grace with how much I spent on the fridge. Anyways I left the product at the store - and left with nothing. I will not buy from Best Buy ever again. And please don’t respond with an auto apology asking me to contact you, I have been on hold once too many times. We are “Best to Buy” from somewhere else!

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