Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
764 reviews
5 stars
281
4 stars
187
3 stars
95
2 stars
45
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness and professionalism, many others reported poor service, including rudeness and lack of assistance.
Store Layout
Several reviews mentioned dissatisfaction with the new store layout, making it difficult to find staff for assistance and leading to a frustrating shopping experience.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or misrepresented online, leading to disappointment.
Warranty and Returns
Numerous complaints were made regarding the handling of warranties and returns, with customers expressing frustration over policies and the difficulty in receiving assistance.
- RGRyan GrantJan 5, 20261.0Extreme lack of communication. Ordered an Apple Pencil, when the order was placed at the store, was told January 2nd it will arrive. Got there Jan 2nd and they told me the order hasn’t been placed yet and will arrive sometime from January 5th-6th. Keeping in mind it was placed on December 30th and the pencil was coming from Vernon. Got a call 10:30 January 5th saying my pencil has arrived and is ready for pick up. Got there at 11:30 and they said it wasn’t there, and accused me of fabricating the phone call, even after showing them the call logs and calling the number in front of them bringing me to Best Buy Canada’s answering service. Not sure who the manager is there, but he shrugged off and said there isn’t anything he can do. So after 2 trips and 2 failed times to get my order they still can’t get anything right. Hours of my time driving and in store wasted, fuel there and back and still nothing yet. Disappointed it has been this way, will never use Best Buy again.
- GSGold-y shergillDec 28, 20255.0Naveen senior advsior provided us great customer service.He was very polite and accmodating to deal with.
- SDSahibjot DhillonDec 28, 20255.0Great service at Best Buy! Naveen helped me get a really good deal on Bell. Very professional and smooth experience. Highly recommend!
- CLChris LentzDec 21, 20251.0I used to like best buy before Reno and change up. Last few experiences have been bad. Customer service is gone, store smells awful for some reason and layout now is pretty lame. It's mostly an online order system now, which is fine if the staff knew there own system......I showed up with text order number and they looked confused and then brought wrong item.....
- JSJeffrey SeymourDec 20, 20255.0Went in to purchase a TV. Anushri figured out what we needed. Excellent experience she was amazing!
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy in Kamloops offer?
Best Buy in Kamloops offers in-store pickup, curbside pickup, and delivery services.
Where is Best Buy located in Kamloops?
Best Buy is located at 1320 West Trans Canada Hwy., Unit Y700, inside the Aberdeen Mall, Kamloops, BC, V1S1J2, Canada.
What are the regular store hours for Best Buy Kamloops?
Best Buy Kamloops is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Best Buy Kamloops offer any price guarantees or promotions?
Yes, Best Buy Canada offers a Low Price Guarantee and you can find great deals in their online flyer.
What payment methods are accepted at Best Buy Kamloops?
Best Buy Kamloops accepts American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Does Best Buy Kamloops provide repair services?
Yes, in-house Geek Squad Agents at Best Buy Kamloops can repair technology issues, protect devices, and offer monthly home or business memberships for extra perks.
Is the Best Buy Kamloops location wheelchair accessible?
Best Buy Kamloops has wheelchair accessible entrance and parking, but does not have a wheelchair accessible elevator.
What nearby dining options are available close to Best Buy in Aberdeen Mall?
Nearby dining options include A&W Canada for fast food burgers and Subway for sandwiches, both located within the Aberdeen Mall area, making it convenient to grab a meal before or after shopping.
Are there any nearby mobile phone stores near Best Buy Kamloops?
Yes, nearby mobile phone stores include Fido, Shaw Communications, and Mobile Snap, where customers can explore additional mobile and telecommunications services.
What other shopping options can customers find near Best Buy Kamloops?
Customers can find several clothing stores such as Garage and Eclipse, lingerie store La Vie en Rose, jewelry stores like Ann-Louise Jewellers and Peoples Jewellers, and beauty supply stores like The Body Shop nearby, all within Aberdeen Mall for a varied shopping experience.