Business Details
About
Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.
Location
Hours
Reviews
4.4
234 reviews
5 stars
166
4 stars
33
3 stars
13
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jacob, Ralph, and Mili for their exceptional service.
Sales Practices
Some customers expressed concerns about misleading promotions and upselling tactics, indicating a need for clearer communication regarding deals and included items.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and plans, which contributed to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were also complaints about poor online service and issues with product availability in-store.
- NJNeha JainNov 30, 20251.0I am extremely disappointed with the experience I had with the sales staff at this location. The information provided during the initial discussion was not clearly explained, and once the deal was finalized, the details suddenly changed. At the time of purchase, I was assured that both gift cards and accessories were included as part of the promotion for buying a new phone and plan. However, after completing the transaction, I was informed that only a gift card would be provided and that the accessories were supposed to be purchased using that gift card. This is completely different from what was initially promised. Such misleading communication creates a poor customer experience and raises serious concerns about transparency. I strongly urge other customers to ensure that every detail—especially promotions, included items, and pricing—is provided in writing before making any payment or switching services. This type of sales practice is unacceptable, and I hope management takes the necessary steps to address it. Sales person name is Sanjay.
- EHEmily van HeerdenNov 29, 20255.0Went in to buy a PS5 and ended up changing our phone plans as well! They were absolutely amazing and got us an awesome deal, big thanks to Ralph! He was incredible!
- DRdarrell regimbaldNov 27, 20255.0Purchased an unlocked IPhone 16 yesterday at Best Buy in Fort St John. I was most ably assisted by Ralph and Koen, they made the purchase and set up of the phone seamless and a pleasure! Koen set the phone up for me at no extra cost! I highly recommend the team at the FSJ Best Buy!
- RRRolande ReinboldtNov 26, 20255.0My family and I needed new phones and contracts. Jacob so super patient and amazing!! Thank you Jacob!!!!
- KMKristen MavinNov 25, 20255.0A colossal thank you to Ralph, Jacob and Robin for the BEST customer service I’ve received in all my years of having a cell phone! Top marks for patience, kindness and product knowledge! Well done guys! Keep it up! 🙌🙏
Frequently Asked Questions About Best Buy Express
What are the operating hours of Best Buy Express in Fort St John?
Best Buy Express is open Monday to Saturday from 9:30 AM to 6:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Where is Best Buy Express located in Fort St John?
Best Buy Express is located at Unit 1120, 9600 93 Ave, Fort St John, BC, V1J 5Z2, Canada.
What services and products does Best Buy Express offer?
Best Buy Express offers the latest tech products from Best Buy along with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.
How can I contact Best Buy Express in Fort St John?
You can contact Best Buy Express by phone at +1 250-785-2480.
Is there an online website where I can find more information about Best Buy Express?
Yes, you can visit their website at https://stores.bestbuy.ca/en-ca/bc/fort-st-john/9600-93-ave.
Which shopping centers are near Best Buy Express where I can continue shopping?
Totem Mall is a nearby shopping center where you can explore various retail stores before or after visiting Best Buy Express.
Are there any food options close to Best Buy Express for a quick meal or snack?
Yes, you can visit Orange Julius for smoothies and ice cream, Panago Pizza for pizza, Saigon Noodles for Vietnamese cuisine, or New York Fries for fast food nearby.
Where can I find package shipping or financial services near Best Buy Express?
There is a UPS Access Point location for shipping needs, and Western Union for financial services close to Best Buy Express.
Are there any bookstores near Best Buy Express if I want to browse books or gifts?
Yes, Coles and Indigo bookstores are nearby where you can find books, print media, and gifts.
Where can customers find beauty and fashion services near Best Buy Express?
Nearby, you can visit T Nails & Spa or TQ Nails & Spa for nail and beauty services, Michael So Jewelry for fashion accessories, and Suzanne's and Jenny's or Reitmans for clothing.