Best Buy

Reviews

• KG

  Kayla Gaiga

  5 days ago
  5.0
  Had exceptional customer service with team lead hash and advisor kodi helping me reduce my phone plan monthly payments to 1/3 of what I was paying previously. :)
• BM

  Blyte Varidase Marcelo

  Feb 17, 2026
  5.0
  I had a Save & Return with Rogers, and the process was a bit complex. GaryDean, especially, spent a considerable amount of time with a Rogers representative and took the initiative to arrange the return on my behalf. He also explained the pros and cons of the newer phones which helped me decide which phone to get. Khash was also very patient and helpful. In the end, I left the store happy and satisfied with the service I received. I comment their patient and the willingness to help. Thank you!
• SN

  Shan Newfield

  Feb 13, 2026
  5.0
  Jasper one of the managers and Keetan were very helpful with my laptop issues. I would recommend them both to help when you are needing serious assistance. They are patient and no question I asked was ever made to feel insignificant. I appreciated the effort and that they were willing to troubleshoot multiple times until the job was done. Thank you very much. PS in the past the service was lack luster but it seems to be progressing in a positive way..
• MS

  Marzieh Sorooshzadeh

  Jan 3, 2026
  5.0
  Always have a great experience here. Khash the store manager and all the staff like Jared and others are super helpful.
• TT

  Tiffany

  Dec 28, 2025
  1.0
  We purchased a laptop here in the summer with a few items to go with it, so disappointed with the snotty lady who answered the phone before our visit. We wanted to 1. Make sure the laptop was still in stock before we drove from Campbell River and 2. We had some questions about it as we didn't want to purchase online until we had some help. Finally said to hell with it and drove down there and managed to get some help and questions answered by a young male worker (unfortunately I can't remember his name, caucasian male) We've shopped at other Best Buy's back in Alberta and always purchase our TV's, gaming consoles etc. but unfortunately will be finding another location to shop at.