Brand Certified
Best Buy
3.3(1515 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
Coquitlam Centre, Coquitlam, BC
V3B5R5, Canada
Certified by Best Buy • Mar 01, 2026
(866) 237-8289
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.ca/en-ca/bc/coquitlam/coquitlam-centre
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
3.3
1,515 reviews
5 stars
498
4 stars
329
3 stars
188
2 stars
87
1 star
413
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to confusion and frustration for customers seeking assistance.
Management Issues
Multiple customers expressed dissatisfaction with management's handling of customer complaints and overall store organization, indicating a need for better training and accountability.
Return and Pricing Policies
Customers frequently mentioned frustrations with return policies and price matching, feeling misled or treated unfairly regarding pricing discrepancies.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly with specific employees who provided helpful and attentive service.
- MGMojgan Ghazi6 days ago1.0I recently found out that I cannot use my mobile data to connect my laptop through hotspot, even though this was never mentioned when I switched my plan to Fido a few months ago. When I contacted customer service, I was told that I have to pay extra to use this feature. This is very disappointing. I bring a large amount of unused data every month, yet I am being asked to pay more just to use my own data on another device. This feels unfair and unreasonable, especially since no one clearly explained this limitation when I changed my plan. Customers deserve transparency about these restrictions before signing up.
- ZYZoey YangFeb 23, 20265.0⭐️⭐️⭐️⭐️⭐️ I visited Best Buy to buy a pair of headphones and initially spoke with a sales associate who couldn’t clearly explain the differences between the models. Then I met another salesman Geetansh, and the experience was much better. He explained everything in a simple and clear way, compared the features, and helped me choose the perfect headphones for my needs.He was friendly, knowledgeable, and his service made my purchase totally worth it. Really great customer service highly recommended!
- RPRobert ParkerFeb 15, 20265.0Was away out of the country for a while and I had a laptop mouse that was a couple weeks late with returning it. I had a receipt. They kindly took the laptop mouse back and gave me store credit. I appreciated the help and I'm good with the outcome.
- PZPo ZhangFeb 10, 20261.0Very negative experience. Bought a dishwasher and was promised free delivery and installed. However after delivered, I was told they would charge 200 dollars for installation and it is not included from receipt. No one is in responsibility. I wouldn’t buy it if told they would charge for installation. I won’t buy anything from best buy any more.
- ARAthletico Fitness RepairJan 31, 20261.0Bought my daughter a refurbished iPad from here for my daughter nust after Xmas. Brought it home and while she was setting it up, was locked out. Not sure what she did so we brought it back to The Geek Squad there to fix as it should've still been under warranty. They told me it would cost me $400 dollars to unlock and $20/month subscription to Geek Squad for 1 yr to remedy. Upset I brought it to the Apple store and the first customer service person I spoke to unlocked it in seconds easily. Said somewhere in setup it was changed to voice command. Which they wouldve known at Best Buy as they analyzed it for 20 mins before telling me how much they wanted me to pay. Apple store said "No Charge". Will NEVER spend another dime in Best Buy and urge anyone and everyone to avoid these scammers
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy Coquitlam offer?
Best Buy Coquitlam offers in-store pickup, curbside pickup, and delivery services.
What is the address and location of Best Buy Coquitlam?
Best Buy Coquitlam is located at Coquitlam Centre, Unit 2140-2929 Barnet Highway, Coquitlam, BC, V3B5R5, Canada.
What are the regular store hours for Best Buy Coquitlam?
The store is open Monday to Wednesday from 10:00 to 20:00, Thursday and Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.
Does Best Buy Coquitlam provide any technology repair or support services?
Yes, the store has in-house Geek Squad Agents who can repair technology issues, protect devices, and offer home or business tech support memberships.
What payment options are accepted at Best Buy Coquitlam?
They accept American Express, Android Pay, Apple Pay, Cash, Financing, MasterCard, and Visa.
Does Best Buy Coquitlam have wheelchair accessible features?
Yes, the store has wheelchair accessible entrance and parking but does not have wheelchair accessible elevators.
Is electronics recycling available at Best Buy Coquitlam?
Yes, electronics recycling services are available at this location.
Are there any nearby places to visit around Best Buy Coquitlam for shopping or dining?
Yes, nearby places include Atmosphere for outdoor gear, Blenz Coffee for coffee, Neptune Seafood Restaurant for dining, Montana's BBQ & Bar for barbecue, and London Drugs for pharmacy and beauty supplies.
How can nearby transit or adjacent stores help customers visiting Best Buy Coquitlam?
Being located in Coquitlam Centre shopping mall alongside stores like Urban Barn and Chapters Indigo, as well as restaurants, makes it convenient for customers to combine shopping, dining, and entertainment during their visit.
Are there recreational outdoor spots near Best Buy Coquitlam that visitors can explore?
Yes, Buntzen Lake in Anmore, BC is a nearby outdoor destination offering lake and park activities for visitors who want to enjoy nature before or after shopping.
Brand Certified Facts from Best Buy
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Certified March 01, 2026Yext Knowledge Graph
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