Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Yuma’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
544 reviews
5 stars
453
4 stars
34
3 stars
18
2 stars
9
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like Ramon, Adan, and Ivan.
Sales Experience
Several reviews noted positive experiences with phone upgrades and plan adjustments, often mentioning good deals and savings.
Store Environment
The store was described as friendly and welcoming, although some customers reported issues with staff being distracted or unresponsive.
Problem Resolution
Customers appreciated the staff's ability to resolve issues quickly and effectively, with specific mentions of staff going above and beyond.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to billing issues and perceived dishonesty from certain sales associates.
- JZJoe Z5 days ago5.0Great customer service and experience here. Juan not only was patient and friendly, he went out of his way to ensure I got the iPhone I wanted. This store is by far the best in Yuma and way better than AT&T. Keep up the great work Verizon Reps.
- BHBella HusseyNov 14, 20255.0Ramon is super. Very professional and very good at what he does
- DCDenise CorralesOct 25, 20255.0Just upgraded my husband's phone & it was the fastest & painless transaction ever! Juan's customer service was superb!
- HRHailee RamagnanoOct 21, 20255.0Became a Verizon customer yesterday, but I made the poor choice of going to the corporate location at Yuma palms. My phone was never actually connected so I came to this location and Ramon got me squared away. He was extremely helpful, apologized for the inconvenience even though he wasn’t responsible and restored my faith in switching carriers. I will be going back to this location for all phone needs from now on. Thank you so much Ramon you were phenomenal!
- DCDaniel ChabotOct 14, 20255.0Very nice and knowledgeable staff. They helped us out with not only an upgraded phone but savings on our plan as well.
Frequently Asked Questions About Verizon
What services does the Verizon store at 11345 S Fortuna Rd offer?
The Verizon store provides wireless devices, Verizon plans, accessories, exclusive services, and assistance with upgrades for brands like Apple, Samsung, Google, and Motorola.
What are the store hours for the Verizon store at 11345 S Fortuna Rd?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Can I pick up my order in-store at this Verizon location?
Yes, in-store pickup is available at this Cellular Sales Verizon location.
What payment options are accepted at the Verizon store at 11345 S Fortuna Rd?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Is an appointment required to visit the Verizon store at 11345 S Fortuna Rd?
No, appointments are not required to visit the store, but you can call ahead to make one if preferred.
Which brands of smartphones can I buy at this Verizon store?
You can purchase smartphones from Verizon, Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
How can I contact the Verizon store at 11345 S Fortuna Rd?
You can call the store at +1 928-342-1036 or email CustomerService@cellularsales.com for assistance.
Are there nearby dining options to visit before or after shopping at Verizon?
Yes, nearby dining options include Freddy's Frozen Custard & Steakburgers, Subway, Red Rose Sang Shan, Carl's Jr., and Dairy Queen.
What local businesses are near the Verizon store useful for combined errands?
Nearby businesses include The UPS Store 4597 for shipping and printing, O'Reilly Auto Parts for automotive needs, and Edward Jones financial advisors for financial services.
Are there any nearby shops where I can continue shopping after visiting Verizon?
Yes, you can visit nearby stores like RadioShack for electronics, Chacos for shoes, and Desert Darlins Boutique for clothing and fashion accessories.