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Brand Certified

Verizon

4.5
(424 reviews)

Business Details

2886 S 4th Ave, Yuma, AZ
85364, United States
(928) 329-3474
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Yuma, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2886 S 4th Ave, Yuma, AZ
85364, United States

Hours

Reviews

4.5
424 reviews
5 stars
342
4 stars
33
3 stars
7
2 stars
4
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual employees for their helpfulness and professionalism, others reported poor service and disrespectful interactions.

Staffing Issues

Multiple reviews highlighted understaffing, leading to long wait times and frustration among customers.

Promotions and Pricing

Several customers expressed dissatisfaction with misleading promotions and pricing discrepancies, feeling misinformed about deals.

Positive Experiences

Despite negative feedback, many customers shared positive experiences with specific employees who provided excellent service.
  • MM
    MrDkragenbrink
    Feb 17, 2026
    4.0
    Took some time but got a phone 📱!
  • AS
    Ariana Salazar
    Jan 30, 2026
    1.0
    Son amables pero dan información a medias o aseguran descuentos y no lo respetan 😞… nos aseguraron que el servicio seria de lineas por $25 cada una y que al cambiarnos podíamos agregar descuentos. Ahora nos dicen que no se puede tener la promoción y nuestro descuento de maestro. Ahora es muy tarde para cambiarnos de compañía y no podremos tener los descuentos como prometieron…
  • NO
    natalia ortega
    Dec 10, 2025
    1.0
    Don’t go to this location if you want a good service, been with Verizon for years every other purchase was such a great experience until today. Ale was disrespectful, horrible training had no knowledge of what she was doing went back in forth I don’t work for Verizon and seem to know more….. I would never go back to this location nor recommend their customer service sucks..
  • EE
    Ernesto
    Nov 30, 2025
    5.0
    Nestor helped me out back in late July. He was so professional and patient knew exactly what we wanted and needed. I hope this store knows how much of an asset he is to them. I definitely recommend this verizon location for its friendlieness and great customer service.
  • EG
    Eric Gaines
    Nov 21, 2025
    5.0
    With the Black Friday special we received I got a free watch and tablet. Very happy.

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store on 4th Ave in Yuma?

The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.

What are the store hours for the Verizon Yuma location?

The Verizon store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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