Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Yuma, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Breanna, Nestor, and Albert.
Wait Times
Several reviews highlighted long wait times, with some customers reporting waits of over an hour, indicating understaffing during busy periods.
Professionalism
While many employees were noted for their professionalism, there were instances of rude behavior from some staff, leading to negative experiences for certain customers.
Store Environment
The store was described as friendly and welcoming, but there were complaints about cleanliness and the appearance of some employees.
Sales Practices
Some customers expressed dissatisfaction with perceived deceptive sales tactics and issues with promotions not being honored.
EG
Eric Gaines
2 days ago
5.0
With the Black Friday special we received I got a free watch and tablet. Very happy.
SG
salvador gutierrez
Nov 8, 2025
5.0
Customer service was great, Alexandra attended us immediately.
MS
Mohamed Shaaban
Oct 31, 2025
1.0
I was there to pick up a phone that I ordered 3 days ago. They start by saying that It takes them 10 minutes to open the safe to look for the phone, then they said it was 4 days already and they don't have it no more. I had to replace the same order and 2 days later it is not ready yet. Miserable performance so far.
VM
Vale M
Oct 20, 2025
1.0
I’m not upset about the customer service at all , the guys are nice and knowledgeable, but they are understaffed be prepared to wait up to 5 hours! I would recommend you to switch to AT&T where they work faster💕 this is no shade towards the worker but as a person who is always BUSY and a mom this was a huge waist of time.
What products and brands can I find at the Verizon store on 4th Ave in Yuma?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.
What are the store hours for the Verizon Yuma location?
The Verizon store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup for products.
What forms of payment are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Verizon store in Yuma?
You can reach the Verizon store by phone at +1 928-329-3474 or email at Info@victra.com.
Where is the Verizon store located in Yuma?
The store is located at 2886 S 4th Ave, Ste 2, Yuma, AZ 85364, USA.
Are there any nearby dining options near the Verizon store?
Yes, nearby dining options include Firehouse Subs, Tacos Marlyn Yuma, Shawarma Vibes, Blue Fin Sushi & Grill, and Crunch Fitness - Yuma.
What nearby places can help me find or navigate to the Verizon store?
Nearby places like Speedway gas station and the Thunderbird Plaza public plaza can serve as landmarks to help you locate the Verizon store easily.
Are there any nearby services for beauty or wellness near the Verizon store?
Yes, nearby services include Elite Tanning L.L.C, J and Frank Professional Hairstylists, Elegant Nails and Spa, Brissasbeauty, and Enchantress Hair Studio.
Does the Verizon store in Yuma support multiple languages?
Yes, the store supports both English and Spanish to assist customers.