Verizon

4.5
418 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Yuma, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2886 S 4th Ave, Yuma, AZ
85364, United States

Hours

Reviews

4.5
418 reviews
5 stars
339
4 stars
32
3 stars
7
2 stars
4
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Breanna, Nestor, and Albert.

Wait Times

Several reviews highlighted long wait times, with some customers reporting waits of over an hour, indicating understaffing during busy periods.

Professionalism

While many employees were noted for their professionalism, there were instances of rude behavior from some staff, leading to negative experiences for certain customers.

Store Environment

The store was described as friendly and welcoming, but there were complaints about cleanliness and the appearance of some employees.

Sales Practices

Some customers expressed dissatisfaction with perceived deceptive sales tactics and issues with promotions not being honored.
  • EG
    Eric Gaines
    2 days ago
    5.0
    With the Black Friday special we received I got a free watch and tablet. Very happy.
  • SG
    salvador gutierrez
    Nov 8, 2025
    5.0
    Customer service was great, Alexandra attended us immediately.
  • MS
    Mohamed Shaaban
    Oct 31, 2025
    1.0
    I was there to pick up a phone that I ordered 3 days ago. They start by saying that It takes them 10 minutes to open the safe to look for the phone, then they said it was 4 days already and they don't have it no more. I had to replace the same order and 2 days later it is not ready yet. Miserable performance so far.
  • VM
    Vale M
    Oct 20, 2025
    1.0
    I’m not upset about the customer service at all , the guys are nice and knowledgeable, but they are understaffed be prepared to wait up to 5 hours! I would recommend you to switch to AT&T where they work faster💕 this is no shade towards the worker but as a person who is always BUSY and a mom this was a huge waist of time.
  • JM
    Jack Mccharen
    Aug 29, 2025
    5.0
    Very helpful patty helped so much

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store on 4th Ave in Yuma?

The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.

What are the store hours for the Verizon Yuma location?

The Verizon store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.