About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Yuma, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
421 reviews
5 stars
341
4 stars
32
3 stars
7
2 stars4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their professionalism and helpfulness, while others were criticized for rudeness and lack of knowledge.
Staffing Issues
Customers frequently mentioned long wait times due to understaffing, with some reporting waits of several hours.
Product Availability
Several customers experienced issues with product availability and order fulfillment, leading to frustration.
Positive Experiences
Despite negative feedback, many customers reported positive interactions with specific employees who went above and beyond to assist.
- NOnatalia ortegaDec 10, 20251.0Don’t go to this location if you want a good service, been with Verizon for years every other purchase was such a great experience until today. Ale was disrespectful, horrible training had no knowledge of what she was doing went back in forth I don’t work for Verizon and seem to know more….. I would never go back to this location nor recommend their customer service sucks..
- EEErnestoNov 30, 20255.0Nestor helped me out back in late July. He was so professional and patient knew exactly what we wanted and needed. I hope this store knows how much of an asset he is to them. I definitely recommend this verizon location for its friendlieness and great customer service.
- EGEric GainesNov 21, 20255.0With the Black Friday special we received I got a free watch and tablet. Very happy.
- SGsalvador gutierrezNov 8, 20255.0Customer service was great, Alexandra attended us immediately.
- MSMohamed ShaabanOct 31, 20251.0I was there to pick up a phone that I ordered 3 days ago. They start by saying that It takes them 10 minutes to open the safe to look for the phone, then they said it was 4 days already and they don't have it no more. I had to replace the same order and 2 days later it is not ready yet. Miserable performance so far.
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store on 4th Ave in Yuma?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.
What are the store hours for the Verizon Yuma location?
The Verizon store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup for products.
What forms of payment are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Verizon store in Yuma?
You can reach the Verizon store by phone at +1 928-329-3474 or email at Info@victra.com.
Where is the Verizon store located in Yuma?
The store is located at 2886 S 4th Ave, Ste 2, Yuma, AZ 85364, USA.
Are there any nearby dining options near the Verizon store?
Yes, nearby dining options include Firehouse Subs, Tacos Marlyn Yuma, Shawarma Vibes, Blue Fin Sushi & Grill, and Crunch Fitness - Yuma.
What nearby places can help me find or navigate to the Verizon store?
Nearby places like Speedway gas station and the Thunderbird Plaza public plaza can serve as landmarks to help you locate the Verizon store easily.
Are there any nearby services for beauty or wellness near the Verizon store?
Yes, nearby services include Elite Tanning L.L.C, J and Frank Professional Hairstylists, Elegant Nails and Spa, Brissasbeauty, and Enchantress Hair Studio.
Does the Verizon store in Yuma support multiple languages?
Yes, the store supports both English and Spanish to assist customers.