Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Yuma for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
504 reviews
5 stars
270
4 stars
82
3 stars
35
2 stars
28
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their exceptional service, highlighting staff like Juan, Carolina, and Melissa for their helpfulness and professionalism.
Long Wait Times
Several reviews mentioned long wait times for service, with some customers expressing frustration over delays and lack of urgency from staff.
Mixed Experiences
While many customers reported positive interactions, there were also numerous complaints about unprofessional behavior and inadequate assistance from certain employees.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, with several reviews noting that employees provided valuable information and solutions.
Store Environment
The store was generally described as clean and well-staffed, but some customers noted that the service could be slow during busy times.
- CCcamron Campbell2 days ago5.0In and out in 5 minutes or faster
- SRSebastian RamirezSep 24, 20255.0Decidí cambiarme de telefonía de t móbile a verizon y fue la mejor decisión que pude tomar, gracias a “JUAN” quien dio la mejor atención a cliente que he recibido, con excelente explicación y muy detallado, “JUAN” iso que todo fuera más fácil y rápido, la mejor atención que he recibido, gracias Juan!
- DMDarrin MonvilleAug 17, 20255.0Salvador was amazing to work it. He explained the correct information was given unlike the information that a retailer I got my service through to start with. Thank you so much for your amazing customer service, Darrin Arizona Technology Service
- VVVickiJul 31, 20255.0I highly recommend Carolina ( with the black hair--- apparently they have two with the name Carolina). On Saturday I originally went to Sepctrum to buy a new smart phone . I am not the best on computers and asked if they could do the information tranafer/set up with the new phone for me. I was told no--- only M-F when a manager or assistant mgr is on duty. Questioning a little further I learned that it takes up too much of the sales person's time. I suggested maybe I should switch to Verizon. To my surprise the sales clerk agreed and said there is one nearby. It should be noted that there were several sales clerks on the floor and no customers. So apparently the Spectrum clerk wasn't interested in a sale. I went to Verizon, across the street near Best Buy. There, Carolina was very helpful. I asked upfront about helping with the info transfer. Yes, she said. And I have a watch to pair-- sure she said. And my headphones-- yes, again. Then I asked if there was a chance she could help me pair with my car too. Yes. What a different experience than Spectrum!!! I knew what phone I wanted. She did a lot of research to determine to options and best way for me to purchase it. I left with a new $1220 phone and she added the Verizon app and set up that account too!!! This is the absolute best experience I've had with a major purchase in a very long time. Thank you Carolina ( with the black hair). I am telling everyone about my experience and recommending you. I hope your manager sees this review---- Verizon- you have a fabulous employee in Carolina!!
- BBBobJul 29, 20255.0Had a great experience at the store. Josue A. Got me right in. Took great care if my needs. Highly recommend Verizon and Josh for great service.
Frequently Asked Questions About Verizon
What brands of smartphones does Verizon Yuma offer?
Verizon Yuma offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.
What are the store hours for Verizon in Yuma?
The Verizon store in Yuma is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Yuma provide in-store pickup or delivery options for online orders?
Yes, Verizon Yuma offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at Verizon Yuma?
You can schedule an in-store appointment at Verizon Yuma online through their website or by using the My Verizon app.
What types of business products does Verizon Yuma offer?
Verizon Yuma offers business cell phones, mobile hotspots, tablets, and laptops to cater to various business needs.
What payment methods does Verizon Yuma accept?
Verizon Yuma accepts checks, debit cards, and mobile NFC payments; cash-only payments are not required.
Which services are provided at Verizon Yuma?
Verizon Yuma offers mobile plans, wireless internet plans, and voice plans.
What nearby shopping centers can I visit before or after shopping at Verizon Yuma?
You can visit nearby shopping centers such as Yuma Palms Mall, Yuma Palms Regional Center, and Palms Shopping Center/J.C. Penney/Dillards for additional shopping and entertainment options.
Are there nearby dining options close to Verizon in Yuma?
Yes, nearby dining options include Chili's Grill & Bar, It's Just Wings, Nestle Toll House Cafe, Honey Leaf Boba, and Subway, perfect for grabbing a meal before or after your visit.
What entertainment or leisure places are close to Verizon Yuma?
Nearby entertainment includes Harkins Theatres for movies, Chuck E. Cheese for arcade fun, and Yuma City Living for arts and community activities.