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Many customers praised the helpfulness and professionalism of staff members, particularly Estrella and Misael, highlighting their patience and ability to resolve issues.
Store Hours
Some customers expressed frustration with the store's opening hours, reporting long waits without service despite posted hours.
Mixed Experiences
While many reviews were positive, there were also complaints about unprofessional behavior and inadequate assistance from certain employees.
Product Knowledge
Several customers noted the staff's knowledge about products and services, which contributed to positive experiences.
AG
Albert Garcia
Dec 27, 2025
5.0
I was helped by Victoria in the foothills store! She had great customer service and was able to fix my phone issues under 7 minutes!!!
Great job and Lord bless you! Ps I’ve been here before and there was rude employees
SW
Shelly Wood
May 1, 2023
5.0
Thank you so much estrella excellent manager great service I definitely recommend this store
AF
Amber Flint
Sep 26, 2022
1.0
I am changing my review status because when I went in and got a new phone the girl that works there added a 5 star review without my knowledge on my account. Not cool I would have done it I'd she would have asked but that was a breech on my privacy and I did not approve or appreciate it
HW
Hal Warren
Apr 18, 2022
5.0
Thank you Estrella for finishing up my phone set up. We were having a hard time understanding. God bless you honey