Best Buy

4.1
2332 reviews
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1364 S Yuma Palms Pkwy, Yuma, AZ
85365, United States

Hours

Reviews

4.1
2,332 reviews
5 stars
1,283
4 stars
542
3 stars
243
2 stars
95
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some found staff friendly and helpful, while others experienced long wait times and unhelpful interactions.

Product Availability

Customers noted a lack of stock for certain items, leading to disappointment, while others appreciated the variety of products available.

Pricing

Feedback indicated that prices are often perceived as high compared to competitors, with some customers suggesting better deals could be found elsewhere.

Geek Squad Experience

Many customers expressed dissatisfaction with Geek Squad services, citing poor communication and ineffective problem resolution.

Store Environment

The store is generally described as clean and well-maintained, with some customers enjoying the atmosphere and product displays.
  • MA
    manuel alvarado
    4 days ago
    1.0
    I bought a tempered glass screen protector for my iPhone 16 Pro Max "with a lifetime warranty" (it's a relatively new phone), and now they say they've discontinued it and I have to pay more for another one. I feel scammed and robbed. The supervisor wasn't helpful at all and just wanted me to pay more or call the company that discontinued it. I don't recommend buying anything here.
  • RH
    Russell Hankins
    5 days ago
    2.0
    Do not buy Apple products from this Best Buy, they will leave you hanging. I helped my mother buy an Apple Airbook, tried setting up the airbbook via her Iphone. It did not transfer the password over to the computer and once it logged off she could not get into the computer any longer. She took it back and they would not help her without wanting to charge her $150. Very poor business practices for new products. Buy from Apple direct, they will at least take of any issues.
  • MM
    Miguel Mendoza
    5 days ago
    5.0
    Buena atención y asesoramiento sobre el artículo que vas a comprar
  • VM
    V Martin
    Nov 10, 2025
    2.0
    * IGNORED * ZERO HELP / ADVICE BUT THE CHECKOUT WOMAN WAS CARING AND PERSONABLE ***
  • DD
    Devin
    Oct 20, 2025
    1.0
    I preordered a Switch 2 from this location. A day later there was a fraudulent order FROM BEST BUY on my account so I had to cancel my card. Then they told me there was a payment issue for my Switch 2, after i already paid for it. I went to talk in person about it and the customer service representative was absolutely no help at all. All they told me was that i needed to wait about one day for my refund. It's been over a week and i still haven't gotten my money back. They still haven't given me back my ~$700. I'm absolutely fuming. First, they wouldnt give me what i paid for, and now they wont even give me back my money.

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Yuma?

You can shop TVs, computers, appliances, and more with expert advice, same-day pickup, and Geek Squad support at Best Buy in Yuma.

What are the store hours for Best Buy at 1364 S Yuma Palms Pkwy?

Best Buy is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.