Business Details
240 E Wickenburg, Wickenburg, AZ
85390, United States
Certified by Verizon • Feb 22, 2026
(928) 415-0216
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wickenburg, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
330 reviews
5 stars
253
4 stars
24
3 stars
11
2 stars
13
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness and professionalism, while others were criticized for being misleading and unhelpful.
Staffing Issues
Frequent mentions of understaffing leading to long wait times and customer dissatisfaction.
Product Knowledge
Many customers appreciated the staff's knowledge about products and services, with specific employees highlighted for their expertise.
Sales Practices
Concerns raised about aggressive upselling and lack of transparency regarding costs, leading to customer frustration.
- DKD KFeb 12, 20261.0Bad customer service. Only 1 person works here alone. Can't get a wheelchair in. John must be overworked and said he didn't like working long hours and there is something wrong with the area and he's sick of helping that kind of people.
- PCPatrick CourtneyJan 11, 20265.0Awesome experience with John Baker! He was very patient and kind! It was a pleasure to do business with him
- LMLeeann McGuireJan 4, 20265.0Very cool store but wasn't able to help me with a sim card for straight talk
- JMJo'Ann MontanaDec 30, 20255.0Thank you John for all your hard work. I'm very impressed by the service I received from John. Thank you!!
- SLSeyem LampardOct 10, 20255.0Kyle is very helpful and knowledgeable about the products and plans. He explains things very well and is very patient and gets me the best deals possible. I appreciate his attentiveness
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Certified February 22, 2026Yext Knowledge Graph
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