Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tucson, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
351 reviews
5 stars
288
4 stars
14
3 stars4
2 stars3
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Breanna received numerous accolades for her exceptional customer service, being described as helpful, patient, and knowledgeable.
Mixed Experiences
While many customers praised the service, there were significant complaints about unprofessional behavior and misinformation from some staff members.
Product Knowledge
Several reviews highlighted the staff's ability to provide detailed information and assistance with products and services.
Store Management
There were complaints regarding the store's management and training practices, with some customers feeling misled about services and billing.
- PWPaul WeeksJan 5, 20265.0Superb service. Nick was very thorough. It was clear he had my best interests at heart. Explained everything perfectly. Awesome job. Thanks.
- LWLarry WeigelJan 2, 20265.0Well done as always!
- SRSean RaboinDec 28, 20251.0Don't search metro on Google and go here for whatever reason it keeps saying this is a metro store but looks pretty clearly to be Verizon smfh!!! Google is great they said it can't be wrong
- TBTino BeallDec 25, 20255.0Really great customer service and the best selection of products to choose from. All and all. The best ever
- MSMike SpaugyNov 16, 20255.0We decided to get new phones today at the 22nd street location. What is usually a bad experience was perfect. Levi M. was fabulous. Very knowledgeable, professional and courteous.
Frequently Asked Questions About Verizon
What products does Victra - Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at Victra in Tucson?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What are the store hours for Victra at 9484 E 22nd St, Tucson?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Victra offer in-store pickup services?
Yes, Victra provides in-store pickup for products ordered.
What payment options are accepted at Victra?
Victra accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra offer services for new lines and upgrades?
Yes, Victra offers services including new lines, upgrades, new devices, and accessories.
What languages are spoken at Victra in Tucson?
Victra offers services in English and Spanish to assist customers.
Are there nearby places where I can eat before or after visiting Victra?
Yes, nearby dining options include Five Guys, Chipotle Mexican Grill, Jack in the Box, Village Inn, Giuseppe's, and Margie's Kitchen.
What nearby gas stations can I find near Victra?
Nearby gas stations include Valero, Shell, Speedway, and Corner Store, perfect for refueling if you're visiting Victra.
Are there convenient stores or financial services near Victra?
Yes, you'll find Walgreens pharmacy and retail store, Western Union money transfer services, and ATM services like The Exchange Network and LibertyX Bitcoin ATM nearby.