Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tucson, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
233 reviews
5 stars
173
4 stars
24
3 stars
5
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or unprofessional.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some reported long wait times and issues with the check-in process.
Product Knowledge
Several reviews highlighted the staff's knowledge about products and services, with specific employees being commended for their thorough explanations.
Sales Practices
There were complaints about aggressive sales tactics and unauthorized charges, leading to dissatisfaction among some customers.
- CEConcepcion EspinozaDec 12, 20251.0I do not recommend this store at all. Every time I go in representatives are unpleasant and unprofessional. They always give me a hard time and it is never a smooth process.
- ACAlexia CordovaNov 29, 20255.0Great experience w/ Marcos he was honest, thorough, and very informative.
- ALabraham LópezNov 23, 20251.0In this store, my tablet was stolen. The manager sold it to me, but when I paid, he told me he didn't have it and to go to another store on Valencia Street. They never gave me the tablet, and they kept charging me every month. They stole from me.
- JSJudy SoderlundSep 25, 20255.0Carlos and Sammy were wonderfully helpful.
- PEPaul EspinozaAug 30, 20255.0Samuel C. the salesmen did an a great job of explaining all my opinions in upgrading my phone. Answered all the questions I had and help me decide on what options were best for me.
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store on 2091 E Irvington Rd, Tucson?
The Verizon store offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection. Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services does the Verizon store provide?
Services include new lines, upgrades, new devices, and accessories. They also offer in-store pickup for orders.
What are the store hours for the Verizon retailer in Tucson?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which languages are spoken at the Verizon store?
English and Spanish are spoken at this location.
What payment options does the Verizon store accept?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store offer free Wi-Fi and electronic recycling?
Yes, the store offers free Wi-Fi and has electronic recycling services.
Can I pick up my online orders at the Verizon store?
Yes, in-store pickup is available for orders.
What nearby dining options are close to the Verizon store?
Nearby dining options include Viva Burrito (Mexican restaurant), Little Caesars Pizza, Famous Sam's Sports Grill, Papa Johns Pizza, and Burger King, which are convenient for a meal before or after your visit.
What other mobile phone stores are located near the Verizon store?
Nearby mobile phone stores include Cricket Wireless, Diamond Wireless, and another Victra — Verizon Authorized Retailer location, offering additional options for wireless devices and services.
Are there nearby amenities that can be useful when visiting the Verizon store?
Yes, there are several nearby amenities such as Bank of America for banking needs, The UPS Store 0428 and UPS Access Point Locker for shipping services, and Ace Hardware for hardware supplies.