Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 421 W Ina Rd in Tucson, AZ 85704
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
307 reviews
5 stars
254
4 stars
14
3 stars
5
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Kimberly, Bri, and Dominic for their exceptional service.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to handle complex issues effectively.
Sales Experience
Customers appreciated the no-pressure sales approach, with staff focusing on finding the right products for their needs rather than pushing for the most expensive options.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
Wait Times
Multiple reviews mentioned long wait times, with some customers expressing frustration over delays in service.
- CCCrystal CarrNov 16, 20255.0The Verizon store on Ina and Oracle is the only phone store we go to. Kimmy is always very helpful and we go to this store because of her customer service. We are able to get our phone problems resolved quickly and without issues. I would recommend this location to anyone!
- MKMike KiernanNov 12, 20255.0The rep Alex was very helpful and went far above what I expected.....would recommend this store for all your phone needs
- ABAlice BellafioreNov 3, 20255.0Alex was extremely knowledgeable and helpful.
- JJJ.Oct 31, 20255.0Brie was extremely helpful! She helped me choose a new phone, plan,, anccessories br and transferred everything from my old phone to my new one. I’m technically challenged and she took over and did everything for me. I definitely recommend this location to anyone. Amazing customer service!! ❤️
- DRDavid RhudeOct 28, 20255.0They were very helpful and got my wife setup with a new phone. Hassle free.
Frequently Asked Questions About Verizon
What products and brands are available at Russell Cellular in Tucson?
Russell Cellular offers products from Verizon, Samsung, Google, Apple, Motorola, and LG, including smartphones, tablets, accessories, smartwatches, and prepaid options.
What are the store hours for the Verizon Authorized Retailer at 421 W Ina Rd, Tucson?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer pickup and delivery services?
They offer in-store pickup and curbside pickup services for customer convenience.
What payment options are accepted at this Verizon Authorized Retailer?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
Is the Russell Cellular store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Do customers need to make appointments to visit the Russell Cellular store?
No, appointments are not required to visit the store.
What wireless and mobile services does Russell Cellular provide?
They provide wireless service, mobile service, home phone service, and home internet.
How can I schedule a service or manage my account for Verizon through Russell Cellular?
You can schedule service and manage your account using the My Verizon app, available at https://apps.apple.com/us/app/my-verizon/id416023011 or through their quick link https://m.vzw.com/naR38wFT?locationcode=X399701.
What nearby dining options are available around Russell Cellular in Tucson?
Near Russell Cellular, you can enjoy dining at Beyond Bread bakery and sandwich shop, Pita Jungle Mediterranean and vegetarian restaurant, China Phoenix seafood restaurant, Honey Baked Ham delicatessen, and Vitality Bowls for acai bowls.
What nearby businesses can help with automotive and pet needs near Russell Cellular?
Brake Masters provides automotive repair and oil change services nearby, while PetSmart offers pet supplies and services close to Russell Cellular.
Are there any nearby beauty and hair salons close to Russell Cellular in Tucson?
Yes, nearby beauty and hair salons include Studio Jörd, Amore Salon, The Salon Nerd, Suite Cindy's Hair, Melissa Wilcox Salon, and Moxie Hair Studio.