Business Details
1785 W Valencia Rd, Tucson, AZ
85746, United States
Certified by Verizon • Feb 22, 2026
(520) 686-7500
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tucson, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
263 reviews
5 stars
197
4 stars
20
3 stars
5
2 stars3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported rude and unprofessional behavior from certain employees.
Efficiency
Some customers appreciated the quick service and efficient handling of their needs, while others experienced delays and poor communication regarding orders.
Store Experience
Several reviews highlighted the pleasant atmosphere and welcoming staff, but there were also complaints about the store being understaffed and long wait times.
Product Knowledge
Many customers noted the staff's expertise and ability to assist with technical issues and product inquiries, although there were instances of misinformation.
- DHDon HarpFeb 14, 20261.0Guy said that Verizon had a special, I would get a totally free iPhone 16, and I could keep my old phone. He sat there putting on a screen protector, and then a camera lens protector, and a case. I said oh, does that come with the phone??? I got a bill for over $300, lied to me and protectors way over priced. Then a couple months later, I went on my Verizon account and saw that I was making monthly payments for the phone!! This whole encounter was based on all lies. I will never go back to this store for anything, I am seriously considering dropping Verizon now, they stopped giving us support and contracted with a rip off company. I kick my ass for letting this happen, but I completely trusted the guy. I don’t recommend this store for anything
- LLLou LopFeb 10, 20264.0Got me and out within an hour.
- PTPaulina TeranDec 22, 20251.0just lazy, told me they’d contact me when my phone was ready for pick up, then never did, then cancelled my order on some bs about how i never went to pick it up. just save your time and go to the irvington location, they’re just lazy and don’t wanna work here
- PDpatricia deandaNov 22, 20255.0I went into the store to get a new phone for my husband. I spoke with Cameron and he walked us through the program and also gave us a good deal on the internet. He is very nice to work with.
- LBLydia BritoNov 9, 20255.0My phone was on sos mode. He looked at it gave me options and I walked out a very happy customer.
Frequently Asked Questions About Verizon
What types of wireless devices does Victra in Tucson offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for Victra — Verizon Authorized Retailer in Tucson?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Victra on W Valencia Rd?
Yes, Victra offers in-store pickup services.
What payment options are accepted at the Victra Verizon Authorized Retailer?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands of devices and accessories can I find at Victra in Tucson?
Victra offers products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, PureGear, and more.
Does the Victra store in Tucson offer device protection and upgrades?
Yes, their services include new lines, upgrades, new devices, and accessories along with device protection.
Is there free Wi-Fi available at Victra on W Valencia Rd?
Yes, Victra provides free Wi-Fi for customers in the store.
What nearby places can I visit for food before or after shopping at Victra?
Nearby food options include Pizza Patrón, Starbucks, SNOWFOX, Carl's Jr., and Fry's Food And Drug store with restaurants and grocery options.
Are there any nearby services for financial or money-related needs near Victra?
Yes, nearby you can find Fry's Money Services, Coinme ATMs, Western Union money transfer, H&R Block, Wells Fargo bank, and Cash Time Loan Centers.
Where can I get a haircut or chiropractic services near the Victra store?
Great Clips hair salon and The Joint Chiropractic center are nearby for hair and chiropractic services respectively.
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Certified February 22, 2026Yext Knowledge Graph
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