Visit our store at Tucson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed; while some employees like Sergio and Gabriel received high praise for their helpfulness and knowledge, others, particularly management, were criticized for poor service and unprofessional behavior.
Sales Experience
Several customers reported aggressive upselling tactics and dissatisfaction with the sales approach, leading to frustration and negative experiences.
Staff Knowledge
Many reviews highlighted the expertise and helpfulness of specific staff members, particularly Sergio, but there were also complaints about the overall training and professionalism of some employees.
Wait Times
Customers frequently mentioned long wait times, with some expressing that the wait was worth it due to the quality of service received, while others found it frustrating.
MP
Miles Patten
Nov 20, 2025
5.0
I always come to Sergio when I need to upgrade Phones. I find him extremely helpful and knowledgeable, which makes the transaction pleasurable. I highly recommend him to my friends.
RO
Reyna Ortiz-Gallegos
Nov 19, 2025
5.0
Went in today for a phone upgrade, Dominick helped us and everything was so well explained and smooth. Walked out with a new phone for my daughter. Thanks Dominick.
BB
besusan97
Nov 9, 2025
5.0
Helped us learn the new phone upgrade,patient and very knowledgeable. Thanks to Sergio!
SA
Sergio Aparco
Nov 2, 2025
1.0
The worst place to get any kind of solution. Nobody helps you. They just waste your time.
SM
sara martinez
Oct 30, 2025
1.0
We literally walked in to purchase a phone for my son. There were 4 employees standing around and not one person said “hi.” No one acknowledge us at all but once anther couple walked in they were greeted by a bald woman. A bunch of Ignorant people
What products and brands does Verizon in Tucson offer?
Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23 and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Tucson?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment at Verizon Tucson?
Yes, you can schedule an in-store appointment through their website or mobile app for convenience.
What delivery and pickup options does Verizon Tucson offer?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
What business services and products are available at the Tucson Verizon store?
They provide business cell phones, mobile hotspots, tablets, and laptops along with mobile, wireless internet, and voice plans.
Does Verizon Tucson accept mobile payments and debit cards?
Yes, they accept mobile NFC payments, debit cards, and checks. Cash is not required.
Where is Verizon located in Tucson and how can I contact them?
Verizon Tucson is located at 1205 W Irvington Rd, Tucson, AZ 85714. You can call them at +1 800-880-1077.
Are there popular restaurants near Verizon Tucson where I can grab a meal?
Yes, nearby restaurants include Panda Express, McDonald's, Olive Garden, and Two Hands Corn Dog - Irvington.
What shopping or beauty services are close to Verizon Tucson for a combined visit?
You can visit Tucson Spectrum Shopping Plaza, Sally Beauty, K SA De Nails, Luxor Beauty Salon, and Salon de Futur nearby.
Are there convenient coffee shops near Verizon Tucson for a quick break?
Starbucks is located nearby, offering coffee and refreshments before or after your visit.