Verizon

4.0
678 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Tucson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1205 W Irvington Rd, Tucson, AZ
85714, United States

Hours

Reviews

3.9
488 reviews
5 stars
289
4 stars
61
3 stars
29
2 stars
14
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees like Sergio and Gabriel received high praise for their helpfulness and knowledge, others, particularly management, were criticized for poor service and unprofessional behavior.

Sales Experience

Several customers reported aggressive upselling tactics and dissatisfaction with the sales approach, leading to frustration and negative experiences.

Staff Knowledge

Many reviews highlighted the expertise and helpfulness of specific staff members, particularly Sergio, but there were also complaints about the overall training and professionalism of some employees.

Wait Times

Customers frequently mentioned long wait times, with some expressing that the wait was worth it due to the quality of service received, while others found it frustrating.
  • MP
    Miles Patten
    Nov 20, 2025
    5.0
    I always come to Sergio when I need to upgrade Phones. I find him extremely helpful and knowledgeable, which makes the transaction pleasurable. I highly recommend him to my friends.
  • RO
    Reyna Ortiz-Gallegos
    Nov 19, 2025
    5.0
    Went in today for a phone upgrade, Dominick helped us and everything was so well explained and smooth. Walked out with a new phone for my daughter. Thanks Dominick.
  • BB
    besusan97
    Nov 9, 2025
    5.0
    Helped us learn the new phone upgrade,patient and very knowledgeable. Thanks to Sergio!
  • SA
    Sergio Aparco
    Nov 2, 2025
    1.0
    The worst place to get any kind of solution. Nobody helps you. They just waste your time.
  • SM
    sara martinez
    Oct 30, 2025
    1.0
    We literally walked in to purchase a phone for my son. There were 4 employees standing around and not one person said “hi.” No one acknowledge us at all but once anther couple walked in they were greeted by a bald woman. A bunch of Ignorant people

Frequently Asked Questions About Verizon

What products and brands does Verizon in Tucson offer?

Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23 and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the store hours for Verizon in Tucson?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.