Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Tucson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
486 reviews
5 stars
287
4 stars
61
3 stars
29
2 stars
14
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Sergio and Gabriel received high praise for their helpfulness, others were criticized for being rude or dismissive.
Sales Pressure
Several customers reported feeling pressured to upgrade or purchase new devices, leading to negative experiences.
Wait Times
Customers frequently mentioned long wait times, with some expressing frustration over being ignored or not receiving timely assistance.
Knowledgeable Staff
Certain employees were highlighted for their technical knowledge and ability to resolve issues effectively, contributing positively to customer experiences.
Store Environment
The store atmosphere received mixed reviews, with some customers appreciating the layout and service, while others found it unwelcoming or poorly managed.
- MPMiles Patten4 days ago5.0I always come to Sergio when I need to upgrade Phones. I find him extremely helpful and knowledgeable, which makes the transaction pleasurable. I highly recommend him to my friends.
- ROReyna Ortiz-Gallegos5 days ago5.0Went in today for a phone upgrade, Dominick helped us and everything was so well explained and smooth. Walked out with a new phone for my daughter. Thanks Dominick.
- BBbesusan97Nov 9, 20255.0Helped us learn the new phone upgrade,patient and very knowledgeable. Thanks to Sergio!
- SMsara martinezOct 30, 20251.0We literally walked in to purchase a phone for my son. There were 4 employees standing around and not one person said “hi.” No one acknowledge us at all but once anther couple walked in they were greeted by a bald woman. A bunch of Ignorant people
- FTfawn timmonsOct 24, 20255.0I have been going to Verizon for help with my phones for years. And everyone there has always been kind and very helpful. But you have a new employee named Marcos who Just took the customer service to a whole new level. Even things I’ve asked other employees about that weren’t resolved, he was able to resolve very quickly very efficiently, and with the utmost kindness and respect. I admit, I was a little surprised when he said he was a new employee. His knowledge of technical issues is amazing. Good job, Marcos!
Frequently Asked Questions About Verizon
What products and brands does Verizon in Tucson offer?
Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23 and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Tucson?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment at Verizon Tucson?
Yes, you can schedule an in-store appointment through their website or mobile app for convenience.
What delivery and pickup options does Verizon Tucson offer?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
What business services and products are available at the Tucson Verizon store?
They provide business cell phones, mobile hotspots, tablets, and laptops along with mobile, wireless internet, and voice plans.
Does Verizon Tucson accept mobile payments and debit cards?
Yes, they accept mobile NFC payments, debit cards, and checks. Cash is not required.
Where is Verizon located in Tucson and how can I contact them?
Verizon Tucson is located at 1205 W Irvington Rd, Tucson, AZ 85714. You can call them at +1 800-880-1077.
Are there popular restaurants near Verizon Tucson where I can grab a meal?
Yes, nearby restaurants include Panda Express, McDonald's, Olive Garden, and Two Hands Corn Dog - Irvington.
What shopping or beauty services are close to Verizon Tucson for a combined visit?
You can visit Tucson Spectrum Shopping Plaza, Sally Beauty, K SA De Nails, Luxor Beauty Salon, and Salon de Futur nearby.
Are there convenient coffee shops near Verizon Tucson for a quick break?
Starbucks is located nearby, offering coffee and refreshments before or after your visit.