Business Details
9140 N Silverbell Rd, Tucson, AZ
85743, United States
Certified by Verizon • Feb 22, 2026
(520) 356-5535
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tucson, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
195 reviews
5 stars
146
4 stars
17
3 stars1
2 stars
4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and providing excellent service, particularly highlighting employees like Jon, Mel, and Hannah.
Sales Experience
Several reviews noted positive experiences with sales representatives who helped customers find the best deals and navigate their purchases smoothly.
Store Management
Feedback indicated issues with management and organization, with some customers expressing frustration over miscommunication and unresolved problems.
Franchise Concerns
Multiple reviews mentioned that this location is a franchise, leading to confusion and dissatisfaction regarding service and pricing compared to corporate Verizon stores.
Mixed Experiences
While many customers had positive interactions, there were also significant complaints about misleading practices and poor service from certain employees.
- RRRyan RobbinsJan 16, 20265.0Salesperson was very knowledgeable, helpful, and found the best deal for our situation.
- RRR.D.Dec 13, 20255.0Hannah was amazing helping me with my situation. Thanks
- EPEthan PankowSep 25, 20255.0Jon and the team are rockstars. We felt helped and heard the entire time. We found our new store for all things phone and accessory related. Thanks again Jon!
- YPYileana PasillasSep 14, 20255.0Edward showed excellent customer service! We checked out with more than what we came for at a super great deal! He guided us through the process super smoothly!
- DBDonna BergeSep 12, 20255.0Jon was working alone and kept three customers setups going simultaneously! Very good customer service on a busy day with no help.
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Certified February 22, 2026Yext Knowledge Graph
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