Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tucson, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
191 reviews
5 stars
145
4 stars
17
3 stars1
2 stars
4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and knowledge, particularly highlighting employees like Jon, Mel, and Hannah.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality, including disorganization and unhelpful staff.
Franchise Concerns
Several reviews noted that this location is a Victra franchise rather than a corporate Verizon store, leading to confusion and dissatisfaction regarding service and pricing.
Sales Practices
There were complaints about aggressive upselling and unclear pricing, with some customers feeling misled about charges and services.
- RRR.D.Dec 13, 20255.0Hannah was amazing helping me with my situation. Thanks
- EPEthan PankowSep 25, 20255.0Jon and the team are rockstars. We felt helped and heard the entire time. We found our new store for all things phone and accessory related. Thanks again Jon!
- YPYileana PasillasSep 14, 20255.0Edward showed excellent customer service! We checked out with more than what we came for at a super great deal! He guided us through the process super smoothly!
- DBDonna BergeSep 12, 20255.0Jon was working alone and kept three customers setups going simultaneously! Very good customer service on a busy day with no help.
- JVjosh valenciaSep 10, 20255.0Good customer service Jonathan Cooke is great sales person I recommend to ask for him he amazing and great customer service
Frequently Asked Questions About Verizon
What products does Verizon at 9140 N Silverbell Rd offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon on N Silverbell Rd in Tucson?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Verizon on N Silverbell Rd?
Yes, in-store pickup is available at this location.
Which payment options are accepted at Verizon on N Silverbell Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices and accessories are available at Verizon on N Silverbell Rd?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and PureGear.
Does Verizon on Silverbell Rd offer device protection and accessories?
Yes, they offer accessories and device protection products along with new devices and upgrades.
Is the Verizon store on N Silverbell Rd accessible to Spanish-speaking customers?
Yes, the store offers services in both English and Spanish.
Are there places to eat near Verizon at 9140 N Silverbell Rd?
Yes, nearby places include Jeremiah's Italian Ice, ZENSHI Handcrafted Sushi, Starbucks, Subway, and Fortune Cookie Restaurant.
Where can I get a coffee before or after visiting Verizon on Silverbell Rd?
You can visit nearby Starbucks locations or Jeremiah's Italian Ice for coffee and refreshments.
What other services are located close to Verizon on N Silverbell Rd that might be useful?
Nearby services include U.S. Bank and ATM, Western Union for money transfers, and Great Clips and J.Braun Salon Spa for beauty services.